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Troubleshooting Tips
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Before you call for service…
GEAppliances.com
Problem Possible Causes What To Do
Refrigerator does not Refrigerator in defrost cycle. • Wait about 30 minutes for defrost cycle to end.
operate
Either or both controls set to OFF. • Set the controls to a temperature setting.
Refrigerator is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit • Replace fuse or reset the breaker.
breaker is tripped.
The refrigerator is in • Unplug the refrigerator and plug it back in.
showroom mode.
Vibration or rattling Rollers need adjusting. • See Rollers.
(slight vibration
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Motor operates for long Normal when refrigerator • Wait 24 hours for the refrigerator to completely
periods or cycles on and LV¿UVWSOXJJHGLQ cool down.
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Often occurs when large • This is normal.
refrigerators with more
amounts of food are
storage space and
placed in refrigerator.
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Door left open. • Check to see if package is holding door open.
more operating time.
Hot weather or frequent • This is normal.
They start and stop
door openings.
often to maintain even
Temperature controls set • See About the controls.
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at the coldest setting.
Refrigerator or freezer Temperature control not set • See About the controls.
compartment too warm cold enough.
Warm weather or frequent • Set the temperature control one step colder.
door openings. See About the controls.
Door left open. • Check to see if package is holding door open.
Frost or ice crystals Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
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Divider between Automatic energy saver • This helps prevent condensation on the outside.
refrigerator and freezer system circulates warm
compartments liquid around front edge
feels warm of freezer compartment.
Automatic icemaker Icemaker power switch • Set the power switch to the on position.
does not work LVLQWKHRȹSRVLWLRQ
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not connected.
Freezer compartment • Wait 24 hours for the refrigerator to completely
too warm. cool down.
Piled up cubes in the storage • Level cubes by hand.
bin cause the icemaker
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Ice cubes stuck in icemaker. 7XUQRȺWKHLFHPDNHUUHPRYHFXEHVDQGWXUQ
(Green power light on the icemaker back on.
icemaker blinking).
37
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