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148
Troubleshooting
Problem Cause Solution
Camera will not
operate
Power is not turned
on
• Press the ON/OFF button for a
moment.
SD card slot/battery
cover is open
• Confirm that the SD card slot/
battery cover is securely closed.
Insufficient battery
voltage
• Insert a fully charged battery into
the camera.
Poor contact
between camera and
battery terminals
• Wipe the terminals with a clean
dry cloth.
Camera will not
record
Mode switch is set
to (Playback)
• Set the mode switch to or
.
Flash is charging • Wait until the flash charges. You
can press the shutter button
when the indicator lights orange.
SD card is full • Insert a new SD card.
• If required, download the images
to a computer and erase them
from the SD card to make space.
SD card is not
formatted correctly
• Format SD card.
(See Formatting SD Cards (p.
104).)
• If reformatting does not work, the
SD card logic circuits may be
damaged. Consult the nearest
Canon Customer Support Help
Desk.
The SD card is
write-protected.
• Slide the write protect tab of the
SD card upward (p. 25).
Lens will not retract SD card slot/battery
cover was opened
with power on
• First close the SD card slot/battery
cover and then turn the power off.
SD card slot/battery
cover was opened
while recording to
the SD card
(warning signal
sounds)
• First close the SD card slot/
battery cover and then turn the
power off.
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