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TROUBLESHOOTING
TROUBLESHOOTING
!
WARNING
Before attempting to service or
troubleshoot the generator, the owner
or service technician must first read
the owner’s manual and understand
and follow all safety instructions.
Failure to follow all instructions may
result in conditions that can lead to
voiding of the EPA certification or
product warranty, serious personal
injury, property damage or even death.
PROBLEM
POTENTIAL CAUSE
SOLUTION
Engine is running, but no
electrical output.
1. Circuit breakers are tripped.
1. Reset the circuit breakers and check for overload
condition (see pages 23 and 25).
2. The power cord’s plug
connector is not fully engaged
in the generator’s outlet.
2. Verify plug connector is firmly engaged in the
generator’s outlet. If using the 240V outlet, make sure
plug connector is rotated 1/4 turn in the clockwise
direction.
3. Faulty or defective power cord
3. Replace power cord.
4. Faulty or defective electrical
appliance
4. Try connecting a known good appliance to verify the
generator is producing electrical power.
5. GFCI outlet is tripped
5. Press the reset button on the GFCI outlet (see page
33).
6. If trying 1-5 above does not
solve the problem, the cause
might be the generator has a
fault.
6. Take the generator to your nearest authorized
service dealer.
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