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16
EN
Malfunction
description
Causes Solutions
Rice half cooked or
overtime cooking.
Too much or not enough water
compared to rice quantity.
Refer to table for water
quantity.
Glutinous rice not
enough cooked.
Rice has been opened for a
long time.
Soak the quantity of rice
wished separately during
30 minutes to 1hour, remove
the water of soaking, put the
soaked rice into the bowl and
put 1.1 cup of water by cup
of rice wished in the bowl.
Automatic warm-
keeping fails
(product stay in
cooking position,
or no heating).
Send to the authorized
service center for repair.
E0
The sensor on the top
open circuit or short circuit.
Send to the authorized
service center for repair.
E1
The sensor on the bottom
open or short circuit.
E4
High or low voltage
detected.
Stop the appliance and
restart the program.
If the problem repeats,
please send to the authorized
service center for repair
E5 Missing bowl.
Put the inner pot inside the
appliance, then unplug and
re-plug the appliance and
finally restart the program.
ENVIRONMENTAL PROTECTION
Help protect the environment!
Your appliance contains a number of materials that may be
recovered or recycled.
Leave it at a local civic waste collection point.
Remark: If inner pot is deformed, do not use it anymore and get a
replacement from the authorized service center for repair.
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