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Other Information
35
If, after reading these Operating Instructions, you have additional questions related to the use of your
Sony television, please call our Direct Response Center at 1-800-222-SONY (7669) (U.S. residents
only) or (416) 499-SONY (7669) (Canadian residents only).
Cannot receive
higher number
channels (UHF)
when using an
antenna
❏ Make sure Cable is set to OFF in the Options menu
under Setup (page 30).
❏ Perform Auto Program to add channels that are not
presently in the memory (page 13).
Cable stations
don’t seem to
work
❏ Make sure Cable is set to ON in the Options menu
under Setup (page 30).
❏ Perform Auto Program to add channels that are not
presently in the memory (page 13).
Remote control
does not
operate
❏ Batteries could be weak. Replace them (page 2).
❏ Move the TV 3-4 or more feet away from fluorescent
lights.
The TV needs
to be cleaned
❏ Clean the TV with a soft dry cloth. Never use strong
solvents such as thinner or benzine, which might
damage the finish of the cabinet.
Lost password
for Parental
Control
❏ In the password screen, enter the following master
password: 4357. After using the master password, you
must create a new password, it cannot be used to
unlock currently blocked channels.
You lost your
remote control
❏ You can use the front A/V panel controls to access the
menu.
Press to open the menu. Use the and
buttons on the front A/V panel instead of the F
and buttons on the remote control. Use the
button on the front A/V panel instead of the
G, g, and
buttons on the remote control.
Press again
when the setting or adjustment is complete. Contact
your nearest Sony dealer to order a replacement.
Should you require further assistance, please call the
Sony Technical Support number for your country. One
of Sony’s Technical Support professionals will be
happy to assist you.
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