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9
Love Your Home
TROUBLESHOOTING
Problem
Possible Cause
Solution
The “ADD WATER”
indicator light is on.
There is not enough
water in the tank.
Press the “POWER”
button to turn off the
unit. Fill the reservoir
with water. Press
“POWER” to restart.
The “ICE” indicator light
is on.
The ice basket is full.
Remove ice from the
basket.
The “ADD WATER” and
“ICE” lights are both
flashing.
The ice shovel may be
incorrectly positioned.
Make sure the ice shovel
is properly positioned.
Ice may be blocking the
sensor.
Remove any ice that may
be blocking the sensor.
The ice making cycle
appears to be normal
but no ice is being
produced.
The refrigerant may be
leaking.
Consult a qualified
technician.
A pipe in the cooling
system may be
blocked.
Consult a qualified
technician.
The ice cubes are too
small.
The ambient
temperature or water
temperature may be
too high.
Select large sized ice
cubes by pressing the
“SELECT” button.
The compressor may
need to warm up.
If this is the first time the
unit is being used, allow
the ice maker to cycle a
few times. This should
result in larger cubes.
The ice has a “plastic”
taste.
The unit’s interior may
need to be cleaned.
Add a tablespoon of
lemon juice or vinegar to
a full tank of water and
allow the ice maker to
cycle a few times.
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