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9. Troubleshooting & FAQs
Q14: I cannot take a time-break now, I have lots
of work. What happens in that case?
Ans.: The sensor has detected you working for
more than one hour. Once you get up from
your chair, the sensor will reset itself and will
re-start the count again once it detects you
back on the seat. Time break is for your own
good!
Q15: When does the power saving function
work?
Ans.: a. User detected on seat, monitor operates
normally.
b. If user is not detected on seat, monitor
brightness dims after 1 minute, saving
power.
c. Monitor turns off after 3 minutes, and
then enters standby mode, saving power
d. User returns to the seat, ErgoSensor
returns monitor to normal operation
immediately.
Q16: How is it different from my Philips
PowerSensor monitor?
Ans.: ErgoSensor is a more advanced sensor
which actually uses a CMOS-sensor that
recognizes people and their presence or
absence and is more accurate. PowerSensor
uses infra-red signals to detect presence or
absence and activates itself.
Q17: Can I turn the ErgoSensor off?
Ans.: Yes.
Q18: Can I turn individual functions off?
Ans.: No.
Q19: Does it require software installation?
Ans.: No, it is built in the monitor. You do not
need to install anything.
Q20: The ErgoSensor module looks like a
camera. Does it record anything? Can
someone “see” me or “track” me? What
about my privacy?!!
Ans.: No, neither it can record, nor communicate.
The sensor is an independent, hardware
based CMOS low resolution camera
which detects you and then uses powerful
algorithms to give you corrective advice. It
has no data transfer capability to and from
the computer.
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