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13
EN
www.napoleongrills.com
N415-0542 DEC 11.18
Troubleshoong
Problem Possible Causes Soluon
when valve turned to
high.
procedure.
For natural gas - undersized supply line.
carefully. All gas grill valves must be in the
on. Turn tank on slowly to allow pressure to
code.
for 10 to 15 minutes.
uneven heat.
Sear plates installed incorrectly.
Excessive grease and ash build on sear
plates and in drip pan.
Ensure sear plates are installed with the
holes towards the front and the slots on the
for 10 to 15 minutes.
Clean sear plates and drip pan regularly. Do
not line pan with aluminum foil. Refer to
Burners burn with yellow
the smell of gas.
Thoroughly clean burner by removing. See
burner, accompanied
by the smell of gas, and
Main burner will not light
with the igniter, but will
light with a match.
Normal occurrence on hot days.
the performance or safety of the gas grill.
Burners will not cross
light each other.
Dirty or corroded cross light brackets. Clean or replace as required.
peeling inside lid or
hood.
Grease build-up on inside surfaces.
and hood is porcelain, and will not peel.
The peeling is caused by hardened grease,
Lack of gas.
Supply hose is pinched.
tube.
Check gas level in propane cylinder.
Clean out venturi tube.
carefully. All gas grill valves must be in the
on. Turn tank on slowly to allow pressure to
N415-0542 DEC 11.18.indd 13 12/13/2018 11:03:59 AM
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