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31
EN
If the above solutions do not help, remove the power from both, the handset and the base. Wait for 15 minutes
and try again.
Problems Solutions
The phone does not work at all. • Make sure that the adaptor and the phone cord are connected
properly.
• Check that the batteries are fully charged and installed
properly.
• This phone does not work during power failure.
The phone does not ring. • Make sure that the adaptor and the phone cord are connected
properly.
• Move the handset closer to the base unit.
• Make sure the handset ringer is turned on.
There is no dial tone. • Check that the phone cord is connected properly.
• Check the handset is fully charged.
• Move the handset closer to the base unit.
Caller ID does not work properly. • Check with your local phone company that the CID service is
subscribed to.
• Let the phone ring at least once before answering.
The Call Waiting call cannot be
answered.
• Check with your local phone company and select the correct
recall duration.
The empty battery icon appears
soon after the batteries are charged.
• Replace the batteries with new ones (use only rechargeable
baterries).
The handset is unable to register. • Make sure that the PAGING key has been pressed for 4
seconds before pressing the OK key.
• Each base can only register up to four handsets. See section
“Un-registering a handset”, page 26 - to remove a currently
registered handset.
Troubleshooting
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