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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com.
In Canada visit www.GEAppliances.ca. You may not need to call for service.
Problem
Possible Causes What To Do
Start/Reset status The door was opened or the •
Press the Start button once and close the door to start the dishwasher.
indicator light flashing cycle was interrupted.
To cancel a wash cycle, press and hold the Start/Reset button for 3
seconds with the door open, and then close the door. The dishwasher
will drain and the wash cycle lights will turn off.
Dishwasher BEEPS This is a reminder that your • Press Start/Reset and close the door.
once every minute dishwasher door has been left
open during operation. It will
continue beeping until you press
Start/Reset and close the door.
Beeping at the end This is normal. The dishwasher •
The dishwasher will beep 4 times (unless interupted) and the Clean light
of the cycle
will beep at the end of the
will display at the end of the wash cycle.
cycle.
Dishes and flatware Main or Fine filter is clogged • See the Care and Cleaning section.
not clean Low inlet water temperature • Make sure inlet water temperature is correct (see the Using the dishwasher
section). Turn on the hot water faucet nearest the dishwasher, let run until
the water temperature stops rising. Then start the dishwasher and turn
off the faucet. This ensures the entering water is hot.
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait until
pressure is normal before using your dishwasher. Normal water pressure to
the dishwasher should be 20-120 psi.
Air gap or disposer is clogged • Clean the air gap or flush the disposer.
No air gap or high drain loop
• Verify that you have an air gap or a high drain loop. Refer to the
Installation Instructions.
Filter needs cleaning
•
T
he filter assembly must be cleaned regularly to allow the filter to
efficiently remove food particles from the wash water. See the Care and
Cleaning
section.
Improper rack loading • Make sure large dishware does not block the detergent dispenser or the
wash arms. See the Loading the dishwasher section.
Spots and filming Extremely hard water • Use rinse agents such as Cascade
®
Rinse Aid to prevent spots and prevent
on glasses and new film buildup.
flatware
• If water is extremely hard, a softener may be required.
Low inlet water temperature • Make sure water temperature is at least 120°F (49°C).
Overloading or improper • Load dishwasher as shown in the Loading the dishwasher section.
loading of the dishwasher
Old or damp powder detergent • Make sure detergent is fresh.
Rinse agent dispenser empty • Refill with rinse agent such as Cascade
®
Rinse Aid.
Too little or low performing • Make sure you use the proper amount of highly rated detergent.
detergent
12
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