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54 TROUBLESHOOTING
Problem Possible Cause & Solution
Cloudiness on
glassware.
Combination of excessive detergent and hard water.
• Use less detergent and use a rinse aid to minimize the problem.
Black or gray marks
on dishes.
Aluminum items rubbing dishes during cycle.
• Reposition the dishes.
Yellow or brown film
on inside surfaces of
dishwasher.
Coffee or tea stains.
• Eliminate the stain by using a stain removal product.
Spots and filming on
dishes.
Low water temperature.
• Water supply should be at least 120 °F for best wash performance.
Overloading.
• Do not overload the dishwasher.
Improper loading.
• See the Operation section.
Insufficient water pressure.
• Water pressure should be between 20 and 80 psi.
Insufficient detergent.
• Add the recommended amount of detergent. See the Operation section.
Rinse aid dispenser is empty.
• Refill rinse aid dispenser.
Hard water buildup in the tub.
• Remove all dishes, silverware and silverware holder from dishwasher. Only racks should
remain in tub. For best results, use citric acid powder (can be found in canning sections
of most grocery stores or online). Measure 3 tablespoons (40 g) of citric acid powder. Fill
main wash compartment with measured powder. If you cannot find citric acid powder, pour
approximately one cup (200-300 mL) of white vinegar into shallow bowl and place in upper
rack. Run Machine Clean cycle. Do not use detergent.
Noise
Some level of noise is normal during operation.
• Detergent cover opening.
• Drain pump at the beginning of drain cycle.
The dishwasher is not level.
• Adjust leveling feet.
Nozzle arm knocking against dishes.
• Reposition the dishes.
Dishes don’t dry.
Rinse agent dispenser empty.
• Check and refill the rinse agent dispenser if empty.
Lamps do not
illuminate.
Power is not connected.
• Connect power supply.
Spray arms do not
rotate smoothly.
Holes of spray arms are blocked by food particles.
• Clean the holes of spray arms.
Upper rack is
crooked.
Rack is poorly adjusted.
• See the Height Adjustable Upper Rack section.
Dishwasher
continuously chimes
when the door is
opened, during or
right after a cycle
has completed.
This is a safety measure. Contact with escaping steam or the hot contents of the
dishwasher could result in injury.
• Close the door until the dishwasher and dishes have cooled down. The chiming will stop if
the door is closed or the interior temperature has cooled.
Door does not close
completely.
Cutlery rack is not properly loaded.
• Push the door handle to close the door properly until it clicks.
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