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23
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Automatic ice
maker does
notwork
Ice maker has not been
turned on.
Switch on ice maker, see ‘Automatic
ice maker (freezer only)’ section.
Water supply turned off or
not connected.
Connect the water supply.
Freezer compartment
notworking.
Contact Customer Care Centre.
Water pressure too low. Check water pressure.
Water line kinked/squashed. Check water line for kinks/squashing.
Filter is clogged. Water filter may need replacing.
Ice cubes sticking in ice bin. Remove ice storage bin, loosen
cubes and remove clumped ice.
Replace ice storage bin.
The food mode is set to
‘SoftFreeze’.
Change the food mode from ‘Soft
Freeze’.
Ice cubes taste
tainted
Unsealed packages may be
transmitting odour/taste.
Discard ice cubes and clean ice
storage bin. See ‘Interior cleaning’
section.
Wrap or cover strong smelling foods.
Poor taste from incoming
water.
Replace filter cartridge product parts
and accessories can be purchased
through our Customer Care Centre.
Slow ice cube
freezing
Door may have been
leftajar.
Close door.
Freezer compartment
settoo warm.
Turn temperature to a colder
setting. See ‘Operating instructions’
section.
Wet ice/
iceclumping
Low water pressure. Check water pressure.
Filter is blocked. Replace filter cartridge, see ‘Water
filter’ section.
Long freezer door openings. Gently tap ice to unstick or, if large
clumps occur, empty ice bin and
make new ice.
High ambient temperature.
Ice bin left out of freezer
compartment for a length
of time.
Ice will stick together
overtime.
Ice is discoloured Water filter has not been
flushed.
Refer to your installation guide
supplied with your appliance
fordetails on how to flush your
water filter.
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