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9. Troubleshooting & FAQs
Ans.: Yes, the monitors are Plug-and-Play
compatible with Windows 10/8.1/8/7,
Mac OSX
Q11: WhatisImageSticking,orImageBurn-
in, or After Image, or Ghost Image in
LCD panels?
Ans.: Uninterrupted display of still or static
images over an extended period
may cause "burn in", also known as
"after-imaging" or "ghost imaging", on
your screen. "Burn-in", "after-imaging",
or "ghost imaging" is a well-known
phenomenon in LCD panel technology.
In most cases, the "burned in" or
"atter-imaging" or "ghost imaging" will
disappear gradually over a period of
time after the power has been switched
off.
Always activate a moving screen saver
program when you leave your monitor
unattended.
Always activate a periodic screen
refresh application if your LCD monitor
will display unchanging static content.
Warning
Failure to activate a screen saver, or a periodic
screen refresh application may result in severe
“burn-in” or “after-image” or “ghost image”
symptoms that will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Q12: WhyismyDisplaynotshowing
sharp text, and is displaying jagged
characters?
Ans.: Your LCD monitor works best at its
native resolution of 1920 x 1080 @
60 Hz. For best display, please use this
resolution.
Q13: Howtounlock/lockmyhotkey?
Ans.: Please press for 10 seconds
to unlock/lock the hot key, by doing so,
your monitor pops out “Attention” to
show the unlock/lock status as shown
below illustrators.
Attention
Monitor control unlocked
Attention
Monitor control locked
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