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18
English
Troubleshooting
Problem Possible cause Solution
The appliance
does not work
anymore.
The appliance is
connected to
the wall socket.
Disconnect the appliance from
the wall socket before use. For
safety reasons, the appliance
can only be used without cord.
The
rechargeable
battery is empty.
Charge the appliance (see
'Charging').
The blade is
blocked by dirt.
Switch on the appliance and
rinse the blade under the tap
with lukewarm water (see
'Cleaning').
Hold the blade in a cup with
warm water (60°C and no
hotter) for approx.30 seconds.
The appliance
doesn’t function
optimally
anymore or
makes a strange
noise.
The blade is
placed onto the
handle
incorrectly.
Remove and reattach the
blade. Hold the blade on both
sides and press it onto the
handle until you hear a click.Be
careful, the edges of the blade
are sharp.
The blade is
damaged or
worn.
Replace the blade with a new
one.
The skin
protector is not
attached to the
blade properly.
Reattach the skin protector
(see 'Changing attachments').
The skin
protector is
damaged.
If the skin protector is
damaged, stop using it and
replace it with a new one.
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