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16
Service.
Truth or Myth? Answer Explanation
The automatic ice maker in my
refrigerator will produce ice when the
refrigerator is plugged in to a power
receptacle.
MYTH The refrigerator must be connected to water, and the ice maker must be turned
on. Make sure the ice maker is turned on, only after the water line is connected
and water is turned on. The ice maker can be turned off by switching it to the OFF
position.
The freezer must be 15 degrees or colder before the icemaker will produce ice.
Please allow at least 24 hours for the refrigerator to pull down and the unit’s
temperature to stabilize.
I will never see frost inside the freezer
compartment.
MYTH Frost inside the freezer typically indicates that the door is not properly sealed,
or has been left open. If frost is found, clear the frost using a plastic spatula and
towel, then check to ensure that no food packages or containers are preventing
the freezer door from closing. To help reduce to the potential for frost please make
sure there is proper clearance to the air supply and vents in the freezer to improve
circulation. Always cover food before loading into the refrigerator, moisture from
open containers can add to the frost load.
Refrigerator door handles can be
easily tightened.
TRUE If door handles are loose or have a gap, the handle can be adjusted with set
screws located on the ends of the handles.
After starting the ice maker throw
away 24 hours of ice production.
TRUE To avoid issues with odor and taste the first batch of ice should be discarded
Door removal is always required for
installation.
MYTH Doors should only be removed when necessary to prevent damage from passage
way or access to final location. If doors are removed please review Reversing the
Door Swing section for re-hang procedure.
There is an adjustment to rear wheels. MYTH Front leveling legs are adjustable and should be used to balance the refrigerator.
Leveling legs are used to make initial fresh food door adjustment. There should
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close.
Any All-Purpose cleaner can be used to
clean my refrigerator.
MYTH All-purpose cleaners are not recommended for use on the refrigerator.
Do not use wax, polish, ammonia, bleach, or other products containing chlorine
on for any surfaces. Clean with a cloth dampened with soapy water. Dry with a
soft cloth. The stainless steel doors can be cleaned with a commercially available
stainless steel cleaner. Cleaners with oxalic acid such as Bar Keepers Friend
Soft Cleanser™ will remove rust, tarnish and small blemishes. Use only a liquid
cleanser free of grit and rub in the direction of the brush lines with a damp soft
sponge. Do not use appliance wax or polish on the stainless steel.
Gaskets will last longer with regular
cleaning and maintenance.
TRUE Clean gaskets with warm soapy water. Make sure all folds are clean and dry after
cleaning. Make sure flanges are clear of any grit or grime. After cleaning the door
gaskets, apply paraffin wax or petroleum jelly to the door gaskets and hinges
at the hinge side. This helps keep the gaskets from sticking and bending out of
shape.
Doors may be shipped with protective
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use.
TRUE 6PRRWK¿QLVKHGGRRUV6WDLQOHVV6ODWH*ORVV%ODFNDQG*ORVV:KLWHRU6LOYHU
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install.
Have more questions? For more information on your refrigerator or other GE appliances please visit
www.geappliances.com/videos
Before you call for service, review the detailed troubleshooting tips in the Owner’s manual. If needed, service can be scheduled
by visiting us online GEAppliances.com or calling 800.GECARES 800.432.2737. In Canada visit GEAppliances.ca or call
800.561.3344.
Truth or Myth
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