LG Electronics W31 Lg User Manual

MFL71764102 (1.0)

www.lg.com

ENGLISH

USER GUIDE

LM-K315IM

Disposal of your old appliance

(as per e-waste Rules)

1. When this crossed out wheeled bin symbol is depicted on the

product and its operator’s manual, it means the product is covered

by the e-waste Management and Handling Rules, 2011 and are

meant to be recycled, dismantled, refurbished or disposed off.

2. Dos

a. The product is required to be handed over only to the authorised

recycler for disposal.

b. Keep the product in isolated area, after it becomes non-

functional/unrepairable so as to prevent its accidental breakage.

Don’t

a. The product should not be opened by the user himself/herself, but

only by authorised service personnel.

b. The product is not meant for re-sale to any unauthorised

agencies/scrap dealer/kabariwalah.

c. The product is not meant for mixing into household waste stream.

d. Do not keep any replaced spare part(s) from the product in

exposed area.

3. Any disposal through unauthorised agencies/person will attract

action under Environment (Protection) Act 1986.

4. This product is complied with the requirement of Hazardous

Substances as specified under Rule 13 (1) & (2) of the E-Waste

(Management & Handling) Rules, 2011.

5. To locate a nearest collection centre or call for pick-up (limited

area only) for disposal of this appliance, please contact Toll Free

No. 1800-315-9999 / 1800-180-9999 for details.

All collection centre and pick up facilities are done by third parties

with LG Electronics India Pvt. Ltd. Merely as a facilitator.

For more detailed information, please visit :

http://www.lge.com/in

About this user guide

Thank you for choosing this LG product. Please carefully read this user

guide before using the device for the first time to ensure safe and proper

use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any

questions about an app provided with the device, please contact an

LG Service Centre. For user-installed apps, please contact the relevant

service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption

or data loss. Such actions will violate your LG licence agreement and

void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are

subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licenced for limited use. If you extract and use these

materials for commercial or other purposes, you may be infringing

media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To avoid

additional charges, select a data plan suitable to your needs. Contact

your service provider to obtain additional details.

ENGLISH

2About this user guide

Instructional notices

WARNING: Situations that could cause injury to the user and third

parties.

CAUTION: Situations that may cause minor injury or damage to the

device.

NOTE: Notices or additional information.

Table of contents

Basic Functions

14 Product components and

accessories

Parts overview

16 Turning the power on or off

18 Installing the SIM card and

memory card

Removing the memory card

20 Battery

22 Touch screen

25 Home screen

32 Screen lock

33 Taking screenshots

33 Copy and Paste

Useful Apps

35 Installing and uninstalling apps

36 App Shortcuts

37 Phone

41 Messaging

42 Camera

45 Photos

48 Contacts

50 Clock

52 Google apps

5 Guidelines for safe and efficient use

4Table of contents

Settings

55 Settings

55 Panic Button

55 Network and Internet

61 Connected devices

64 Apps & notifications

64 Battery

65 Display

66 Sound

67 Storage

67 Privacy

68 Location

68 Security

69 Accounts

69 Accessibility

71 Memory

72 Digital Wellbeing & parental

controls

Google

72 DuraSpeed

72 System

74 About phone

Appendix

76 Language Settings

76 Phone software update

77 Anti-Theft Guide

78 Open Source Software Notice

Information

Regulatory information

(Regulation ID number, BIS

Mark, E-labeling, etc.)

Trademarks

80 FAQ

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be

dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a

fault log. This tool gathers only data specific to the fault, such as signal strength,

cell ID position in sudden call drop and applications loaded. The log is used only to

help determine the cause of the fault. These logs are encrypted and can only be

accessed by an authorised LG Repair centre should you need to return your device

for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This device has been designed to comply with applicable safety requirements for

exposure to radio waves. These requirements are based on scientific guidelines that

include safety margins designed to assure the safety of all persons, regardless of

age and health.

• The radio wave exposure guidelines employ a unit of measurement known

as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using

standardised methods with the device transmitting at its highest certified

power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG device

models, they are all designed to meet the relevant guidelines for exposure to

radio waves.

• The SAR limit recommended by the International Commission on Non-Ionizing

RadiationProtection(ICNIRP)is1.6W/kgaveragedover10goftissue.

• The highest SAR value for this model tested for use at the ear is 0.931 W/kg

(1g) and when worn on the body is 0.779 W/kg (1g) at 15 mm, which is 100%

compliant with Indian Standards and Safe.

• This device meets RF exposure guidelines when used either in the normal use

position against the ear or when positioned at least 15 mm away from the

body. When a carry case, belt clip or holder is used for body-worn operation, it

should not contain metal and should position the product at least 15 mm away

from your body. In order to transmit data files or messages, this device requires

a quality connection to the network. In some cases, transmission of data files

or messages may be delayed until such a connection is available. Ensure the

above separation distance instructions are followed until the transmission is

completed.

6Guidelines for safe and efficient use

Product care and maintenance

• Use only in-box accessories which are authorised by LG. LG does not guarantee

any damage or failure which is caused by third party accessories.

• Some contents and illustrations may differ from your device without prior

notice.

• Do not disassemble this unit. Take it to a qualified service technician when repair

work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts

or boards that are either new or reconditioned, provided that they have

functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal

computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the device in any area where you are required to by special

regulations. For example, do not use your device in hospitals as it may affect

sensitive medical equipment.

• Do not handle the device with wet hands while it is being charged. It may cause

an electric shock and can seriously damage your device.

• Do not charge a handset near flammable material as the handset can become

hot and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benzene, thinner or alcohol).

• Do not charge the device when it is on soft furnishings.

• The device should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the device next to credit cards or transport tickets; it can affect the

information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the device.

• Do not expose the device to liquid or moisture.

• Use accessories like earphones cautiously. Do not touch the antenna

unnecessarily.

7Guidelines for safe and efficient use

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the glass display due to abuse or misuse is not covered under the

warranty.

• Your device is an electronic device that generates heat during normal operation.

Extremely prolonged, direct skin contact in the absence of adequate ventilation

may result in discomfort or minor burns. Therefore, use care when handling your

device during or immediately after operation.

• If your device gets wet, immediately unplug it to dry off completely. Do not

attempt to accelerate the drying process with an external heating source, such

as an oven, microwave or hair dryer.

• The liquid in your wet device, changes the colour of the product label inside your

device. Damage to your device as a result of exposure to liquid is not covered

under your warranty.

• Avoid exposing the device to low air pressure at high altitude.

• Do not expose the device to extremely low air pressure. Otherwise, it can cause

explosion of the battery or leakage of flammable liquid or gas.

• Please ensure that the product does not get in contact with liquid. Do not

use or recharge the product if it is wet. Once the product becomes wet, the

liquid damage indicator changes color. Please note that this will limit you from

receiving any free-of-charge repair services provided under warranty.

8Guidelines for safe and efficient use

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

• Do not use your device near medical equipment without requesting permission.

Please consult your doctor to determine if operation of your device may

interfere with the operation of your medical device.

• Pacemaker manufacturers recommend that you leave at least 15 cm of space

between other devices and a pacemaker to avoid potential interference with the

pacemaker.

• This device may produce a bright or flashing light.

• Some hearing aids might be disturbed by devices.

• Minor interference may affect TVs, radios, PCs etc.

•

Useyourdeviceintemperaturesbetween0ºCand40ºC,ifpossible.Exposing

your device to extremely low or high temperatures may result in damage,

malfunction, or even explosion.

Precautions

• Use a wireless hands-free system (headphone, headset) with a low power

Bluetooth emitter.

• Keep your calls short or send text message (SMS) instead. This advice applies

especially to children, adolescents and pregnant women.

• Use the cell phone in good quality network signal.

• People having active medical implants should preferably keep the cell phone at

least 15 cm away from the implant.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

• Do not use a hand-held device while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions

so require.

9Guidelines for safe and efficient use

• RF energy may affect some electronic systems in your vehicle such as car

stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed

or portable wireless equipment. It can cause the air bag to fail or cause serious

injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume

is at a reasonable level so that you are aware of your surroundings. This is of

particular importance when near roads.

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume

levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long

periods of time. We therefore recommend that you do not turn on or off the

handset close to your ear. We also recommend that music and call volumes are set

to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the person sitting next to you can hear what you are

listening to.

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is

dropped on a hard surface or receives a substantial impact. If the glass breaks, do

not touch or attempt to remove it. Stop using your device until the glass is replaced

by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow

any regulations or rules.

10Guidelines for safe and efficient use

Potentially explosive atmospheres

• Do not use your device at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

compartment of your vehicle as your device or accessories.

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your device off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small

parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should

never depend solely on your device for emergency calls. Check with your local

service provider.

Options for making Emergency calls when screen is Locked/

Unlocked.

1. Long press Power Key to list options. Select ‘Emergency’ option

2. Short press Power Key thrice very quickly

3. Long press ‘Emergency call’ soft key in locked screen

4.Shortpress‘Emergencycall’softkeyinlockedscreentoselectEmergencydialer

or Emergency Contacts

11Guidelines for safe and efficient use

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the

battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

battery life.

• Do not disassemble or short-circuit the battery.

• Keep the metal contacts of the battery clean.

• Replace the battery when it no longer provides acceptable performance. The

battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise

usability.

• Do not expose the battery charger to direct sunlight or use it in high humidity,

such as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery

performance.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions.

• If you need to replace the battery, take it to the nearest authorised LG

Electronics service point or dealer for assistance.

• Always unplug the charger from the wall socket after the device is fully charged

to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings,

usage patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or claws, come

into contact with the battery. This could cause a fire.

12Guidelines for safe and efficient use

Securing personal information

• Make sure to protect your personal information to prevent data leakage or

misuse of sensitive information.

• Always back up important data while using the device. LG is not responsible for

any data loss.

• Make sure to back up all data and reset the device when disposing of the device

to prevent any misuse of sensitive information.

• Read the permission screen carefully while downloading applications.

• Be cautious using the applications that have access to multiple functions or to

your personal information.

• Check your personal accounts regularly. If you find any sign of misuse of your

personal information, ask your service provider to delete or change your account

information.

• If your device is lost or stolen, change the password of your account to secure

your personal information.

• Do not use applications from unknown sources.

Notice for Battery replacement

• For your safety, do not remove the battery incorporated in the product.

If you need to replace the battery, take it to the nearest authorised LG

Electronics service point or dealer for assistance.

• Li-Ion Battery is a hazardous component which can cause injury.

• Battery replacement by a non-qualified professional can cause damage

to your device.

Basic Functions

Basic Functions 14

Product components and

accessories

The following items are included with your device.

• Device

• USB cable

• Charger

• Quick Start Guide

• Ejection pin

• The items described above may be optional.

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device’s call performance or

cause malfunctions. This may not be covered by LG’s repair service.

• Some of the device parts are made of tempered glass. If you drop your

device on a hard surface or subject it to severe impact, the tempered

glass may be damaged. If this happens, stop using your device

immediately and contact an LG Customer Service Centre.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional items, contact an LG Customer Service Centre.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

Basic Functions 15

Parts overview

Earpiece

Front camera lens

Touch screen

Power/Lock key

Volume keys (+/-)

Google Assistant key

Charger/USB cable port

Nano-SIM/Memory card

tray

Proximity/Ambient light

sensor

Flash

Rear camera lens

Speaker

Stereo headset jack

Fingerprint sensor

Microphone

Basic Functions 16

Do NOT attempt to remove the back cover.

This device has a non-removable battery. Do not attempt to remove the

back cover. Doing so may severely damage the battery and device, which

could cause overheating, fire, and injury.

• Some functions may be restricted for access, depending on the device

specifications.

• Do not put heavy objects on the device or sit on it. Failure to do so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the proximity

sensor.

• If your device is wet or is being used in a humid place, the touch screen

or buttons may not function properly.

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer

than usual.

Basic Functions 17

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Restarting the device

When the device is not working properly or does not respond, restart it by

following the instructions below.

Press and hold the Power/Lock key until the power is turned off.

When the device is restarted, release the key.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn the device off.

• Restart: Restart the device.

• Screenshot: You can take screenshots of the current screen you are

viewing.

• Emergency: Option for making Emergency calls when screen is

Locked/Unlocked.

Basic Functions 18

Installing the SIM card and

memory card

Insert the SIM card from your mobile service provider and the separately

purchased memory card into the device.

• Be careful with the ejection pin since it has a sharp edge.

Insert the ejection pin into the hole in the card tray and then pull out

the card tray from the device.

Place the SIM card or memory card on the card tray and then insert

the card tray into the device in the direction of the arrow.

SIM card

Memory card (optional-sold separately)

Basic Functions 19

• This device supports only Nano SIM cards.

Nano Micro Standard

• For problem-free performance, it is recommended to use the phone

with the correct type of SIM card. Always use a factory-made SIM card

supplied by the service provider.

• Do not lose your SIM card. LG is not responsible for damage and other

issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove it.

• When you insert the SIM card or memory card, place it on the card tray

correctly.

• When you insert the card tray back into the device, insert it horizontally

in the direction of arrow as shown in the figure. Make sure that the card

placed on the card tray does not move out of its position.

• Insert the SIM card with the gold-coloured contacts facing downwards.

• Be sure to insert the SIM card into the device by following the

instructions in the user manual.

• If you insert or remove the card tray from the device, be careful not to

let water or other liquids enter into the card tray. If a wet card tray or

card is inserted into the device, your device may get damaged.

• Memory card is an optional item.

• Frequent writing and erasing of data may shorten the memory card

lifespan.

• Some memory cards may not be fully compatible with the device. If you

use an incompatible card, it may damage the device or the memory card,

or corrupt the data stored in it.

Basic Functions 20

Removing the memory card

Unmount the memory card before removing it for safety.

Tap and swipe up on the Home screen.

Tap Settings Storage .

Insert the ejection pin into the hole in the card tray and then pull out

the card tray from the device.

Remove the memory card from the card tray.

Insert the card tray back into the slot.

• Do not remove the memory card while the device is transferring or

accessing information. This may cause data to be lost or corrupted, or

may damage the memory card or the device. LG is not responsible for

losses that result from the abuse or improper use of memory cards,

including the loss of data.

Battery

Charging the battery

Before using the device, fully charge the battery.

Charging cable terminal

Basic Functions 21

• Do not use the external terminal, charging cable or gender for the

device in presence of moisture. This may cause fire, electric shock,

injury, or device malfunction. If there is moisture, stop using the device

immediately and remove the moisture completely.

• Make sure to use the USB cable provided with your device.

• Make sure to use an LG-approved charger and charging cable. Charging

the battery with a third-party charger may cause the battery to explode

or may damage the device.

• Your device has an internal rechargeable battery. For your safety, do not

remove the embedded battery.

• Using the device when it is charging may cause electric shock. To use the

device, stop charging it.

• Remove the charger from the power socket after the device is fully

charged. This prevents unnecessary power consumption.

• Another way to charge the battery is by connecting a USB cable

between the device and a desktop or laptop computer. This may take a

longer time than plugging the adapter to a wall outlet.

• Do not charge the battery by using a USB hub that is unable to maintain

the rated voltage. Charging may fail or unintentionally stop.

Precautions when using the device

• Make sure to use the USB cable provided; do not use third party USB

cables or chargers with your device. The LG limited warranty does not

cover the use of third party accessories.

• Failure to follow the instructions in this guide and improper use may

damage the device.

Basic Functions 22

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions

running simultaneously and continuously.

Cancel background operations to increase battery life.

To minimise battery consumption, follow these tips:

• Turn off the Bluetooth

or Wi-Fi network function when not using

them.

• Set the screen timeout to as short a time as possible.

• Minimise the screen brightness.

• Set a screen lock when the device is not used.

• Check the battery level while using any downloaded apps.

Touch screen

You can familiarise yourself with how to control your device by using

touch screen gestures.

Tapping

Lightly tap with your fingertip to select or run an app or option.

Basic Functions 23

Touching and holding

Touch and hold for several seconds to display a menu with available

options.

Double-tapping

Tap twice quickly to zoom in or out on a web page or map.

Dragging

Touch and hold an item, such as an app or widget, then move your finger

to another location in a controlled motion. You can use this gesture to

move an item.

Basic Functions 24

Swiping

Touch the screen with your finger and move it quickly without pausing.

You can use this gesture to scroll through a list, a web page, photos,

screens, and more.

Pinching and spreading

Pinch two fingers to zoom out such as on a photo or map. To zoom in,

spread your fingers apart.

• Do not expose the touch screen to excessive physical shock. You might

damage the touch sensor.

Basic Functions 25

• A touch screen failure may occur if you use the device near a magnetic,

metallic or conductive material.

• If you use the device under bright lights, such as direct sunlight, the

screen may not be visible, depending on your position. Use the device

in a shady location or a location with an ambient light that is not too

bright and bright enough to read books.

• Do not press the screen with excessive force.

• Gently tap with your fingertip on the option you want.

• Touch control may not work properly if you tap while wearing a glove or

by using the tip of your fingernail.

• Touch control may not work properly if the screen is moist or wet.

• The touch screen may not function properly if a screen-protective film

or accessory purchased from a third party store is attached to the

device.

• Displaying a static image for extended periods of time may result in

after-images or screen burn-in. Turn off the screen or avoid displaying

the same image for a long time when you do not use the device.

Home screen

Home screen overview

The Home screen is the starting point for accessing various functions

and apps on your device. Tap

on any screen to directly go to the Home

screen.

You can manage all apps on the App page. Tap

and swipe up on the

Home screen to view all installed apps.

Basic Functions 26

Home screen layout

You can view all apps and organise widgets and folders on the Home

screen.

Quick access area

Google Search widget

Status bar

Home touch button

• The Home screen may differ depending on the manufacturer policy, user

settings, software version or service provider.

• Status bar: View status icons, the time and the battery level.

• Google Search widget: Type or speak to pull open Google Search.

• Quick access area: Fix main apps at the bottom of the screen so that

they can be accessed from any Home screen canvas.

• Home touch button

- : Return to the previous screen. Close the keypad or pop-up

windows.

- : Tap to go to the Home screen. To launch Google search, touch

and hold.

- : Tap to view a list of recently used apps or run an app from the

list.

Basic Functions 27

Status icons

When there is a notification for an unread message, calendar event or

alarm, the status bar displays the corresponding notification icon. Check

your device’s status by viewing notification icons displayed on the status

bar.

Data is being transmitted over the network

Alarm is set

Vibrate mode is on

Battery level

Airplane mode is on

Missed calls

Wi-Fi is connected

Mute mode is on

Hotspot is on

• Some of these icons may appear differently or may not appear at all,

depending on the device’s status. Refer to the icons according to the

actual environment and area in which you are using the device and your

service provider.

• Displayed icons may vary, depending on the area or service provider.

Basic Functions 28

Notifications panel

You can open the notifications panel by dragging the status bar

downward on the main screen.

• To open the quick access icons list, drag the notifications panel

downwards.

• To rearrange, add, or remove icons, tap

• If you touch and hold the icon, the settings screen for the

corresponding function appears.

• You can use the notifications panel even on the lock screen. Drag the

notifications panel while the screen is locked to quickly access the

desired features.

Basic Functions 29

Switching the screen orientation

You can set the screen orientation to automatically switch according to

the device’s physical orientation.

On the notification panel, tap and activate Auto-rotate from the quick

access icon list.

You can also go to Settings

Display Advanced and activate Auto-

rotate screen.

Basic Functions 30

Editing the Home screen

On the Home screen, touch and hold on an empty space, then select the

desired action from below.

• To add a widget to the Home screen, touch and hold on a blank area of

the Home screen, then select Widgets.

• To change wallpapers, touch and hold on a blank area of the Home

screen, then select Wallpapers.

You can also go to Settings

Display Advanced Wallpaper.

• To configure the Home screen settings, touch and hold on a blank area

of the Home screen, then select Home settings.

Basic Functions 31

Moving apps on the App page

On the App page, touch and hold an app, then drag it to another location.

• To keep frequently used apps at the bottom of the Home screen, touch

and hold an app, then drag it to the quick access area at the bottom.

• To remove an icon from the quick access area, drag the icon to the

Home screen.

Using folders from the Home screen

Creating folders

On the Home screen, touch and hold an app, then drag it over another

app.

• A new folder is created and the apps are added to the folder.

Editing folders

On the Home screen, tap a folder and do one of the following actions.

• To edit the folder name tap Unnamed Folder.

• To add apps, touch and hold an app, then drag it over the folder and

release it.

• To remove an app from the folder, touch the app and drag it to outside

the folder. If the removed app is the only one app that existed in the

folder, the folder is removed automatically.

Basic Functions 32

Screen lock

Screen lock overview

Your device’s screen turns off and locks itself if you press the Power/Lock

key. This also happens after the device is left idle for a specified period of

time.

If you press the Power/Lock key when a screen lock is not set, the Home

screen appears immediately.

To ensure security and prevent unwanted access to your device, set a

screen lock.

• A screen lock prevents unnecessary touch input on the device screen

and reduces battery consumption. We recommend that you activate the

screen lock while not using the device.

Setting a screen lock

There are several options available for configuring the screen lock settings.

Tap and swipe up on the Home screen.

Tap Settings Security Screen lock and then select the method

you prefer.

Customise the following settings:

• None: Deactivate the screen lock function.

• Swipe: Swipe on the screen to unlock the screen.

• Pattern: Draw a pattern to unlock the screen.

• PIN: Enter a numeric password to unlock the screen.

• Password: Enter an alphanumeric password to unlock the screen.

• If you incorrectly attempt to unlock the device 5 times, the screen is

blocked for 30 seconds.

Basic Functions 33

Taking screenshots

You can take screenshots of the current screen you are viewing.

Via a shortcut

Press and hold the Power/Lock key and the Volume Down (-) key at the

same time for at least two seconds.

Press and hold the Power/Lock key, then tap Screenshot.

• Screenshots can be viewed from the Screenshots folder in the

Photos.

Swipe down 3 fingers on th screen to take a screenshot.

Copy and Paste

You can cut or copy text from an app, and then paste the text into the

same app. Or, you can run other apps and paste the text into them.

Touch and hold around the text you want to copy or cut.

Drag / to specify the area to copy or cut.

Select either Cut or Copy.

• Cut or copied text is automatically added to the clipboard.

Touch and hold the text input window, then select Paste.

• If there is no item that has been copied or cut, the Paste option will not

appear.

Useful Apps

Useful Apps 35

Installing and uninstalling apps

Installing apps

Access an app store to search and download apps.

• You can use Play Store or the app store provided by your service

provider.

• Some app stores may require you to create an account and sign in.

• Some apps may charge fees.

• If you use mobile data, you may be charged for data usage, depending

on your pricing plan.

Uninstalling apps

Uninstall apps

To remove an app from a home screen page, touch and hold the app, then

drag it to Remove. The app isn’t removed from your phone, just the home

screen.

To remove an app from your phone, touch and hold the app, then drag it

to Uninstall.

To disable an app or force it to stop running, go to Settings

Apps and

notifications, then select the app.

Uninstalling apps from the app store

To uninstall an app, access the app store from which you download the

app and uninstall it.

Useful Apps 36

Installing and uninstalling apps during the

setup

When you turn on the device for the first time, you can download

recommended apps.

You can skip to the next step without installation.

App Shortcuts

On the Home screen, touch and hold an app icon such as Call, Message,

Camera and Settings to display a quick access menu. Use apps more easily

through App Shortcuts.

• This feature is available only on some apps.

Useful Apps 37

Phone

Calls

Dial contacts, speed dial numbers, recent calls, or numbers, and search, all

from one app.

Find it:

• To call a contact or recent call, tap it.

• To open the dialpad, tap

. Enter a number, then tap to call it.

Open the dialpad to dial a

number.

See all your contacts.

See recent calls.

Useful Apps 38

Tips & tricks

• During a call: Your touchscreen goes dark to avoid accidental touches.

To wake it up, move it away from your face or press the Power/Lock

key.

• Multi-task: While you’re on a call, tap

to hide the call screen and

look up a phone number, address, or open other apps. To reopen the

call screen, swipe the status bar down and tap On-going call.

• Contacts: To search your contacts, tap

• Favourite contact: Have someone you call all the time? Touch and hold

an empty spot on the home screen, tap Widgets, then touch and hold

the Direct dial widget. Drag it to your home screen, then select the

contact. Tap the widget to dial the person.

• Voicemail:

appears in the status bar when you have new voicemail.

To hear it, tap , then touch and hold 1.

Make calls

When you make a call, you have options:

• Tap

to see your recent calls, groups, and frequently-called contacts.

Select a contact or number to call it.

• To dial a number, tap

, enter a number, then tap to call it.

• To enter the international dialing code (+), touch and hold 0. To add a

pause or wait after numbers, tap

Useful Apps 39

Answer & end calls

• Answer a call: When your phone is locked, swipe up.

• When the phone is unlocked, tap ANSWER.

• Ignore a call: When your phone is locked, swipe

down.

• When the phone is unlocked, tap DECLINE.

You can also press a volume button to silence the ringer.

• Respond with a text: When your phone is locked,

. Select a

message to immediately send it.

• End a call: Tap

• During a call: Tap on the call screen to mute the call. To hide the

call screen, tap . To reopen it, swipe the status bar down and tap

On-going call.

• When you hold your phone to your ear, the touchscreen goes dark to

avoid accidental touches. When you move the phone away from your

ear, the screen lights up again.

• Don’t use covers or screen protectors (even clear ones) that cover the

proximity sensor above the touchscreen.

Recent calls

View your calls (with newest first), and then call, text, or store them:

Find it:

• To return a call, tap next to the caller’s name or number.

• To send a text message, store the number, or other options, tap the

caller’s picture.

• To remove an entry from the call log, long press the name or number,

then delete the call log.

• To clear the list, tap

Call history, then tap Clear call history.

Useful Apps 40

3-way calls

During a call, you can start another call, switch between them, or join

them in a 3-way call:

• To answer a second call, swipe

up.

• The first call goes on hold if you answer the second call. To switch

between calls, tap

• To dial a second call, tap , enter a number, then tap to call it.

The first call goes on hold when you tap . To join the calls after the

second call answers, tap .

Your phone number

Find it: Go to Settings About phone SIM status Phone number

on SIM.

Emergency calls

• Your service provider programs one or more emergency phone numbers

you can call under any circumstances, even when your phone is locked.

Emergency numbers vary by country. Your pre-programmed emergency

number(s) may not work in all locations, and sometimes an emergency

call cannot be placed due to network, environmental, or interference

issues.

Tap (if your phone is locked, drag up to unlock it, then tap

EMERGENCY).

Enter the emergency number.

Tap to call the emergency number.

Useful Apps 41

Messaging

Sending a message

You can create and send messages to your contacts using the Messaging

app.

• Sending messages abroad may incur additional charges. Consult with

your service provider for more information.

Tap .

Specify a recipient and create a message.

• To use multimedia options, tap

• To access optional menu items, tap .

Tap to send the message.

Reading a message

You can view exchanged messages organised by contact.

Tap .

Select a contact from the message list.

Configuring messaging settings

You can change messaging settings to suit your preferences.

Tap .

Tap Settings from the message list.

This handset is capable of sending messages in following languages.

English, Hindi and Marathi.

Also this handset is capable of reading received messages in following languages.

English, Hindi, Marathi, Punjabi, Tamil, Telugu, Malayalam, Bengali, Gujarati,

Kannada, Assamese, Kashmiri, Konkani, Manipuri, Nepali, Oriya, Sanskrit, Sindhi, Urdu,

Bodo, Santali, Maithili and Dogri.

Useful Apps 42

Camera

Starting the camera

You can take a photo or record a video to cherish all of your memorable

moments.

Tap and swipe up on the Home screen.

Tap .

• Before taking a photo or recording a video, wipe the camera lens with a

soft cloth.

• Be careful not to stain the camera lens with your fingers or other

foreign substance.

• Images included in this user guide may be different from the actual

device.

• Photos and videos can be viewed or edited from the Photos. See

Parts

overview

for details.

Change the camera options

Set AI camera

Take photos

Start the Gallery

Night

Switch between

front and rear

cameras

Apply filter effect

Set flash setting

Set Google lens

Face Beauty

Artistic Blur

Video

Camera

Apply HDR (High

Dynamic Range) function

Useful Apps 43

Taking a photo

Select a camera mode and tap the subject to focus the camera on.

Tap to take a photo.

• You can also press the Volume Down (-) or Volume Up (+) key to

take a photo.

Recording a video

Select a camera mode and tap the subject to focus the camera on.

Tap .

• To take a photo while recording a video, tap .

• To pause the video recording, tap . To resume the video recording,

tap .

• While recording a video, you may drag the screen up or down to

zoom in or out.

Tap to end the video recording.

Useful Apps 44

Other useful features in the Camera app

Various camera modes

Burst shot

You can take continuous shots of photos to create moving pictures.

In the Photo mode, touch and hold

• Continuous shots are taken at a fast speed while is held down.

• You can take up to 10 photos in a row.

Switching between cameras

You can switch between the front and rear cameras to suit your

environment.

On the camera screen, tap

to switch between the front and rear

cameras.

Zoom in or out

You can use zoom in or out on the camera screen while taking a photo or

recording a video.

• On the camera screen, drag the screen up or down to zoom in or out.

Useful Apps 45

Photos

Photos overview

You can view and manage photos and videos saved on your device.

Tap and swipe up on the Home screen.

Tap .

• Saved photos and videos are displayed by folder.

Tap a folder and select a file.

• View the selected file in full-screen mode.

• While viewing a photo, swipe left or right to view the previous or

next photo.

• While viewing a video, swipe left or right to view the previous or

next video.

• You can view the photos or videos organised by year, month or date

in the Photos tab.

• Some file formats may not be supported, depending on the installed

software.

• Some files may not be opened due to encoding.

• Files that exceed the size limit may cause an error.

Useful Apps 46

Viewing photos

Access additional

options.

Delete images.

Google LensEdit images.

Share images.

Back to the

previous screen.

Add to or remove

from your favorites.

• To display the menu items, gently tap the screen. To hide the menu

items, tap the screen again.

Editing photos

While viewing a photo, tap .

Use a variety of effects and tools to edit the photo.

Tap Save to save changes.

• The changes are overwritten to the original file.

Playing a video

Access additional

options.

Add to or remove

from your favorites.

Delete videos.

Share video.

Pause or play the

video.

Edit video.

Back to the

previous screen.

Useful Apps 47

Editing videos

While viewing a video, tap .

Use a variety of effects and edit tools to edit the video.

Adjust the video

duration.

Tap Save copy to save changes.

Deleting files

You can delete files by using one of the following options:

• Touch and hold a file from the file list, then tap

• Tap from the file list and delete the desired files.

• Deleted files are automatically moved to Bin and they can be restored

to the Photos within 60 days.

Sharing files

You can share files by using one of the following options:

• While viewing a photo / video, tap

to share the file by using the

method you want.

Useful Apps 48

Contacts

Contacts overview

You can save and manage contacts.

Tap and swipe up on the Home screen.

Tap Contacts.

Adding contacts

Adding new contacts

On the contact list screen, tap .

Enter contact details and tap Save.

Importing contacts

You can import contacts from another storage device.

On the contact list screen, tap Settings Import.

Select the source and target locations of the contact you want to

import.

Select the contacts.

Useful Apps 49

Searching for contacts

You can search for contacts by using one of the following options:

• From the top of the contacts list, enter the contact information or

phone number.

• Scroll the contact list up or down.

• From the index of the contact list screen, tap the initial letter of a

contact.

• From the top of the contacts list, enter the contact information or

phone number to display all search details from contacts and groups.

Contacts list

Editing contacts

On the contact list screen, select a contact.

On the contact detail screen, tap and edit details.

Tap Save to save changes.

Deleting contacts

Tap Select on the contact list screen.

• Deleted contacts may not be restored.

Adding favourites

You can register frequently used contacts as favourites.

On the contact list screen, select a contact.

On the contact detail screen, tap .

Useful Apps 50

Clock

Alarm

You can set an alarm to trigger it at a specified time.

Tap and swipe up on the Home screen.

Tap Clock .

Tap to add a new alarm.

Configure the alarm settings and tap OK.

• If you select a previously set alarm, you can edit the alarm.

World clock

You can view the current time in cities around the world.

Tap and swipe up on the Home screen.

Tap Clock .

Tap and add a city.

Useful Apps 51

Timer

You can set the timer to trigger an alarm after a specified period of time.

Tap and swipe up on the Home screen.

Tap Clock .

Set the time and tap .

Stopwatch

You can use the stopwatch to record a lap time.

Tap and swipe up on the Home screen.

Tap Clock .

Tap to initiate the stopwatch.

• To record a lap time, tap Lap.

Tap to suspend the stopwatch.

• To resume the stopwatch, tap .

• To share a lap time, tap Share.

• To clear all the records and restart the stopwatch, tap Reset.

Useful Apps 52

Google apps

You can use Google apps by setting a Google account. The Google account

registration window appears automatically when you use a Google app for

the first time. If you do not have a Google account, create one from your

device. For details on how to use an app, see the Help in the app.

• Some apps may not work depending on the area or service provider.

Calendar

The Calendar app allows you to track your schedule of events (that you

created), organised by Day, 3-day, Week or Month.

Chrome

A fast, simple, and secure web browser, built for the modern web.

Gmail

Gmail is an easy to use mail app that keeps your messages safe, makes

your inbox smarter, and helps you stay organised.

Google

The Google Go app keeps you in the know about the things you care

about. Find quick answers, explore your interests, and get a feed of stories

and updates on topics that matter to you.

Maps

Going somewhere? Go with Maps, the app you can rely on for real-time

GPS navigation, traffic, transit, and details about millions of places, such as

reviews and popular times.

Photos

Home for all your photos and videos, automatically organised so you can

share and save what matters.

Useful Apps 53

Google Play Movies & TV

Google Play is a digital content experience from Google where you can

find and enjoy your favourite music, movies, TV shows, books, magazines,

and Android apps and games.

• Download apps: Go to Google Play Store.

YouTube

Watch your favourite channels, listen to music you love, and upload videos

to share with people around the world.

Google Assistant

Your device has the Google Assistant built-in. Find answers and get things

done while on-the-go. To get started, just tap the Google Assistant button

on the side of the phone or touch and hold the home button of the phone.

• The Google Assistant is not available in certain languages and countries.

Settings

Settings 55

Settings

You can customise the device settings in accordance with your

preferences.

Tap and swipe up on the Home screen.

Tap Settings.

• Tap and enter a keyword in the search box to access a setting item.

Panic Button

Make emergency call to registered number by pressing power key

three times quickly.

On the settings screen, tap Panic Button.

Network and Internet

Wi-Fi

You can connect to nearby devices over a Wi-Fi network.

Connecting to a Wi-Fi network

On the settings screen, tap Network and Internet Wi-Fi.

Tap to activate it.

• Available Wi-Fi networks appear automatically.

Select a network.

• You may need to enter the network’s Wi-Fi password.

• The device skips this process for previously accessed Wi-Fi

networks. If you do not want to automatically connect to a certain

Wi-Fi network, tap the network and then tap FORGET.

Settings 56

Mobile network

You can customise the mobile networks settings.

On the settings screen, tap Network and Internet Mobile network.

Customise the following settings:

• Mobile data: You can turn mobile data on and off. You can also

manage mobile data usage.

• Roaming: Browse the web, use emails, multimedia messages and other

data services overseas.

• App data usage: You can track the amount of app data your phone

uploads and downloads.

• 4G Calling: Use 4G services to improve voice and other

communications (recommended).

• Preferred network type: Select a network type.

• Operator video calling: Set the operator video Calling.

• Automatically select network.: Search for network operators and

connect automatically to a network.

• Choose network: Search for network operators and connect

automatically to a network.

• Access Point Names: View or change the access point for using

mobile data services. To change the access point, select a choice from

the access point list.

Data usage

You can track the amount of data your phone uploads and downloads.

• Usage information is provided to help you manage your phone. This may

not match the amounts charged by your service provider, as they’re not

measured in the same way.

Settings 57

Hotspot and tethering

Wi-Fi hotspot

You can set the device as a wireless router so that other devices can

connect to the Internet by using your device’s mobile data.

On the settings screen, tap Network and Internet Hotspot and

tethering

Wi-Fi hotspot and then tap to activate it.

Enter Hotspot name and password.

Turn on Wi-Fi on the other device, and select the name of the device

network on the Wi-Fi list.

Enter the network password.

• This option uses mobile data and may incur data usage fees, depending

on your pricing plan. Consult with your service provider for more

information.

• More information is available at this web site:

http://www.android.com/tether#wifi

Settings 58

USB tethering

You can connect the device to another device via USB and share mobile

data.

Connect your device and other devices via USB cable.

On the settings screen, tap Network and Internet Hotspot and

tethering

USB tethering and then tap to activate it.

• This option uses mobile data and may incur data usage fees, depending

on your pricing plan. Consult with your service provider for more

information.

• When connecting to a computer, download the USB driver from

www.lg.com

and install it on the computer.

• You cannot send or receive files between your device and a computer

while USB tethering is turned on. Turn off USB tethering to send or

receive files.

• Operating systems that support tethering are Window XP or higher, or

Linux.

Settings 59

Bluetooth tethering

A Bluetooth-connected device can connect to the Internet by using your

device’s mobile data.

On the settings screen, tap Network and Internet Hotspot and

tethering

Bluetooth tethering and then tap to activate it.

Turn on Bluetooth on both devices and pair them.

• This option uses mobile data and may incur data usage fees, depending

on your pricing plan. Consult with your service provider for more

information.

• More information is available at this web site:

http://www.android.com/tether#Bluetooth_tethering

SIM cards

You can configure Dual SIM settings.

On the settings screen, tap Network and Internet SIM cards.

Customise the following functions:

• SIM 1: Change the name and icon of the SIM card 1.

• SIM 2: Change the name and icon of the SIM card 2.

• Mobile data: Select a SIM card you want to use for mobile data

service.

• Allow calls: Select a SIM card you want to use for call service.

• SMS messages: Select a SIM card you want to use for sms

message service.

Settings 60

Aeroplane mode

You can turn off the call and mobile data functions. When this mode is

on, functions that do not involve data, such as games and music playback,

remain available.

• On the settings screen, tap Network and Internet

Advanced

Aeroplane mode.

VPN

You can connect to a safe virtual network, such as an intranet. You can

also manage connected virtual private networks.

Adding VPN

On the settings screen, tap Network and Internet Advanced

VPN.

Tap .

• This feature is available only when the screen lock is activated. If the

screen lock is deactivated, a notification screen appears. Tap Set lock

from the notification screen to activate the screen lock. See

Setting a

screen lock

for details.

Enter VPN details and tap SAVE.

Configuring VPN settings

Tap a VPN from the VPNS list.

Enter the VPN user account details and tap CONNECT.

• To save the account details, select the Save account information

checkbox.

Settings 61

Private DNS

You can configure the Private DNS (Domain Name System) options.

On the settings screen, tap Network and Internet Advanced

Private DNS.

Select the desired option and tap SAVE.

Connected devices

Bluetooth

You can connect your device to nearby devices that support Bluetooth to

exchange data with them. Connect your device to a Bluetooth headset

and a keyboard. This makes it easier to control the device.

Pairing with another device

On the settings screen, tap Connected devices Connection

preferences

Bluetooth.

Tap to activate it.

Tap Pair new device and select a device from the list.

• Available devices appear automatically.

• Only devices set as visible are displayed on the list.

Follow the on-screen instructions to perform authentication.

• This step is skipped for previously accessed devices.

Settings 62

Sending data via Bluetooth

Select a file.

• You can send multimedia files or contacts.

Tap Bluetooth.

Select a target device for the file.

• The file is sent as soon as the target device accepts it.

• File sharing processes may differ, depending on the file.

Cast

If you have a Chromecast, or other device that can cast, you can show

your phone’s screen and audio on a TV.

Cast your screen

On the settings screen, tap Connected devices Connection

preferences

Cast.

On the list, tap the device where you want to show your screen.

Stop casting your screen

Swipe down from the top of your device’s screen.

On the Cast notification, tap Disconnect.

Settings 63

Printing

You can connect your device to a Bluetooth printer and print photos or

documents saved on the device.

On the settings screen, tap Connected devices Connection

preferences

Printing.

• If the desired printer is not in the list, install the printer driver from the

app store.

Tap Default print service and then tap to activate it.

Select a printer from the printer list screen.

• To add a printer, tap Add service.

• If you do not have a Google Account, tap Add account to create an

account.

Files received via Bluetooth

Received contents via Bluetooth are displayed.

Chromebook

Link devices so you can text from your computer, share your phone’s

internet connection, and simplify unlocking.

Settings 64

Apps & notifications

You can check a list of installed apps, and configure the settings for

notifications, app permissions, and more.

On the settings screen, tap Apps and notifications.

Customise the settings.

• Notifications: Depending what notifications you want, you can

change settings for certain apps.

• Screen time: You can set Screen time, Notifications received, and

Times opened.

• Default apps: You can check and configure the default apps.

• Permission manager: You can check and set the permissions for

the apps using microphone, contacts, and calendar.

• Special app access: You can change the permissions that apps can

access in the main Settings app on your device at any time. Keep in

mind turning off permissions may cause apps on your device to lose

functionality.

Battery

You can see how much charge you have left, and about how long until a

full charge.

On the settings screen, tap Battery.

Customise the following settings:

• Battery saver: Reduce battery consumption by cutting down some

device settings, such as the display brightness, speed and vibration

intensity.

• Adaptive Battery: When Battery Manager detects that apps are

draining battery, you will have the option to restrict these apps.

Restricted apps may not work properly and notifications may be

delayed.

• Battery percentage: Display the remaining battery level as a

percentage on the status bar.

Settings 65

Display

You can customise detailed settings for each screen type.

On the settings screen, tap Display and customise the following settings:

• Notch: Select how the status bar and app corners will look.

• Brightness level: Use the slide bar to change the device’s screen

brightness.

• Screen Color Mood: Adjust your screen color.

• Night Light: It tints your screen amber. This makes it easier to look

at your screen or read in dim light, and may help you fall asleep more

easily.

• Adaptive brightness: Setting brightness to a high level decreases your

phone’s battery life. To maximise battery life, optimise brightness level

for the available light.

• Wallpaper: Select a screen wallpaper for your device.

• Dark theme: Change the background colour to the dark theme.

• Screen timeout: Automatically turn off the screen when the device is

left idle for a specified period of time.

• Notification light: Set the device to notify you with a light.

• Swap Buttons: Rearrange Home touch buttons.

• One-handed mode: Make the screen size smaller to conveniently use

the device with one hand.

• Auto-rotate screen: Automatically rotate the screen according to the

device’s orientation.

• Font size: Change the font size.

• Display size: Set the items on the screen to a size easy for you to see.

Some items may change position.

• Screen saver: Display a screen saver when the device is connected to

the holder or charger. Select a screen saver type to display.

• Lock screen display: Change the information displayed on the locked

screen.

Settings 66

Sound

You can customise sound, vibrate and notification settings.

On the settings screen, tap Sound and customise the following settings:

• Media volume: Adjust the Media sound volume.

• Call volume: Adjust the Call sound volume.

• Ring volume: Adjust the Ring sound volume.

• Alarm volume: Adjust the Alarm sound volume.

• Vibrate for calls: Set the device to vibrate and play a ringtone

simultaneously.

• Do not disturb: Set the time, range and app type to receive

notification messages. Receive notification messages only on particular

days of the week.

• Phone ringtone: Select a ringtone for incoming calls. Add or delete

ringtones.

• Default notification sound: Select a notification ringtone. Set music

saved on the device as a notification ringtone.

• Default alarm sound: Select a alarm ringtone. Set music saved on the

device as a alarm ringtone.

• Dial pad tones: Use the function to adjust the dial pad tone.

• Screen-locking sounds: Use the function to adjust the screen locking

sounds.

• Charging sounds and vibration: Use the function to adjust the

charging sounds and vibration.

• Touch sounds: Use the function to adjust the touch sounds.

• Touch vibration: Use the function to adjust the touch vibration.

Settings 67

Storage

You can view and manage internal storage on the device or storage space

of the memory card.

On the settings screen, tap Storage.

Customise the following settings:

• Internal shared storage: View the total storage space and free

space in the device’s internal storage. View a list of apps in use and

the storage capacity for each app.

• SD card: View the total storage space and free space in the

memory card. This option appears only when a memory card is

inserted. To unmount the memory card, tap

Privacy

• Permission manager: Allows you to check and change the

permissions granted to the apps.

• Show passwords: Display characters briefly as you type.

• Lock screen: Allows you to set notifications to show on the lock

screen.

• Auto-fill service from Google: Enable this option to enter your

information saved in your account such as password, address,

or credit card number with a single tap. You can also disable this

option, use the Google Autocomplete feature, or add a new service

account.

• Google Location History: Allows you to enable or disable Location

History. When enabled, Google periodically stores and uses your

phone’s most recent location data in connection with your Google

Account. From the Location History screen, tap

to view and/or

manage your location data.

• Activity controls: Select activities and information which you want

Google to save.

Settings 68

• Ads: Allows you to check the advertising ID and set the personalised

ads.

• Usage and diagnostics: Enable this option to help improve the

Android experience by automatically sending diagnostic, device, and

app usage data to Google.

Location

You can check how your location information is shared and configure the

permission to access your location information. On the settings screen,

tap Location and set the desired function.

Security

You can customise lock screen and security settings.

• Google Play Protect: Scans your device daily for potentially harmful

apps.

• Find My Device: Remotely track the device location. You can also

protect your data securely if you lost your device.

• Security update: Check for software update and configure automatic

installation settings.

• Screen lock: Select the desired screen lock method. See

Setting a

screen lock

for details.

• Fingerprint: Use your fingerprint to unlock the screen or content.

• Face Unlock: Allow you to unlock the screen with your face.

• Smart Lock: Allows you to set trusted devices, places, voice, and/or on-

body detection that will allow your phone to remain unlocked.

• Device admin apps: Allows privileges to restrict the control or use of

the device to particular apps.

• SIM card lock: Lock or unlock the USIM card, or change the password

(PIN).

Settings 69

• Encryption and credentials: Encryption protects the accounts,

settings, apps, and files on your phone, so that people cannot access

them if your phone is stolen. Configure the settings for encryption and

credentials.

• Trust agents: View and use trust agents installed on the device.

• Screen pinning: Fix the app screen so that only the currently active

app can be used.

• Data Protection: Set your data projection in your device.

Accounts

You can add users to share your device and register a cloud account.

On the settings screen, tap Accounts.

Customise the settings.

Accessibility

You can manage accessibility plug-ins installed on your device.

On the settings screen, tap Accessibility.

Customise the following settings:

• Volume key shortcut: You can use the volume key shortcut to turn

on TalkBack or another accessibility tool quickly.

• DOWNLOADED SERVICE

Accessibility Menu: The Accessibility

Menu is a large on-screen menu to control your Android device. You

can control gestures, hardware buttons, navigation, and more.

• DOWNLOADED SERVICE

Select to Speak: Allows you to tap

items to hear spoken feedback.

• DOWNLOADED SERVICE

Switch Access: Create key

combinations to control your device.

• DOWNLOADED SERVICE

TalkBack: Set the device to notify

screen status or actions via voice.

Settings 70

• SCREEN READERS Text-to-speech output: Change the settings

for text-to-speech features used when Voice Assistant is activated,

such as languages, speed, and more.

• DISPLAY

Font size: Change the font size.

• DISPLAY

Display size: Set the items on the screen to a size easy

for you to see. Some items may change position.

• DISPLAY

Dark theme: Change the background colour to the dark

theme.

• DISPLAY

Magnification: Triple tap the screen for full screen

magnification, or triple tap and hold to temporarily magnify.

• DISPLAY

Colour correction: Adjust the display colour.

• DISPLAY

Colour inversion: Increase the display colour contrast

for people with low vision.

• DISPLAY

Large mouse cursor: Magnify the mouse cursor.

• DISPLAY

Remove animations: Allows you to set the animation

display.

• INTERACTION CONTROLS

Leather sheath: Set the leather

sheath.

• INTERACTION CONTROLS

Dwell timing: If you use a mouse,

you can set the cursor to take action automatically when the cursor

stops moving for a certain amount of time. This feature can be

helpful for users with motor impairments.

• INTERACTION CONTROLS

Three finger screenshot: Swipe

down 3 fingers on th screen to take a screenshot.

• INTERACTION CONTROLS

Power button ends call: When this

setting is enabled, you can simply press your device’s power button

to end a call. This setting can make it faster and easier to hang up.

• INTERACTION CONTROLS

Auto-rotate screen: Automatically

rotate the screen according to the device’s orientation.

• INTERACTION CONTROLS

Touch and hold delay: This setting

adjusts the amount of time before your touch on the screen

becomes a touch and hold.

Settings 71

• INTERACTION CONTROLS Time to take action (Accessibility

timeout): You can choose how long to show messages that ask you

to take action, but are visible only temporarily.

• INTERACTION CONTROLS

Vibration and haptic strength: You

can turn on vibration for ringing, notifications, and touch.

• AUDIO AND ON-SCREEN TEXT

Mono audio: Mono output

combines stereo sound into one signal that is played through all

earphone speakers. Use this if you have a hearing impairment or if a

single earbud is more convenient.

• AUDIO AND ON-SCREEN TEXT

Audio balance: Adjust the

audio output balance. Use the slide bar to change the balance.

• AUDIO AND ON-SCREEN TEXT

Captions preferences: Turn on

the subtitle service when playing videos for the hearing impaired.

• EXPERIMENTAL

High-contrast text: High contrast makes text

easier to read on your device. This feature fixes the text colour as

either black or white, depending on the original text colour.

Memory

You can view the average amount of memory usage over a certain period

of time and the memory occupied by an app.

On the settings screen, tap Memory.

Tap to set a time slot to retrieve data.

Settings 72

Digital Wellbeing & parental

controls

You can view the product use time and set the timer for each app.

Also, you can manage the mobile phone use time by using the Sleep

Preparation Mode and Focus Mode.

Select Digital Wellbeing & parental controls on the settings screen and

set the desired function.

Google

You can use Google settings to manage your Google apps and account

settings.

On the settings screen, tap Google.

DuraSpeed

You can use a booster providing continual optimized high speed.

On the settings screen, tap DuraSpeed.

System

Languages & input

You can customise language and keyboard settings for your device.

On the settings screen, tap System Languages & input.

Customise the following settings:

• Languages: Select a language to apply for the device.

• Virtual keyboard: Allows you to customise the Gboard, Google

voice typing settings.

Settings 73

• Physical keyboard: Select to use the physical keyboard, or check

keyboard shortcut keys.

• Spell checker: Allows you to set various options for the Google

Spell Checker.

• Auto-fill service: Enable this option to enter your information

saved in your account such as password, address, or credit card

number with a single tap. You can also disable this option, use

Google Autocomplete, or add a new service account.

• Personal dictionary: Add a word in the user dictionary using the

Add (+) button.

• Pointer speed: Adjust the pointer speed of a mouse or trackpad.

• Text-to-speech output: Configure the settings for text-to-speech

output.

Gestures

You can interact with your device using gestures. You can turn some

gestures on and off.

Turn gestures on or off

On the settings screen, tap System Gestures.

Customise the settings.

Date & time

You can customise date and time settings for your device.

On the settings screen, tap System Date & time.

Customise the settings.

Backup

Your Google account data is backed up online. If you reset or replace your

phone, just log in to your Google account to restore the contacts, events,

and other details you synced with the account.

Settings 74

On the settings screen, tap System Backup.

Customise the following settings:

• Back up to Google Drive: Change Google drive backup settings.

You can also check the backup account currently used, or add a new

backup account.

Reset options

You can reset the device including network and app settings.

On the settings screen, tap System Reset options.

Customise the following settings:

• Reset Wi-Fi, mobile & Bluetooth: Reset Wi-Fi, Bluetooth and

other network settings.

• Reset app preferences: Reset the settings for an app. The data

saved in the app will not be deleted.

• Erase all data (factory reset): Reset all settings for the device and

delete data.

• Restarting and resetting your device deletes all data on it. Enter your

device name, Google Account and other initial information again.

System Update

From time to time, updates may become available for your phone. You can

download and apply updates through the Settings menu.

On the settings screen, tap System

System Update.

About phone

You can view information about your device, such as the name, status,

software details and legal information.

On the settings screen, tap About phone and view information.

Appendix

Appendix 76

Language Settings

Select a language to use on your device.

Tap and swipe up on the Home screen.

Tap Settings System Languages & input Languages, and add a

language.

Phone software update

LG Mobile Phone software update via Over-

the-Air (OTA)

This feature allows you to conveniently update your phone’s software to

a newer version via OTA, without connecting a USB cable. This feature will

only be available if and when LG makes a newer firmware version available

for your device.

To perform the phone software update, Settings

System Advanced

System update.

• Your personal data from internal phone storage—including information

about your Google Account and any other accounts, your system/

application data and settings, any downloaded applications and your

DRM licence—might be lost in the process of updating your phone’s

software. Therefore, LG recommends that you backup your personal

data before updating your phone’s software. LG does not take

responsibility for any loss of personal data.

• This feature depends on the area or service provider.

Appendix 77

Anti-Theft Guide

Set up your device to prevent other people from using it if it’s been reset

to factory settings without your permission. For example, if your device is

lost, stolen, or wiped, only someone with your Google Account or screen

lock information can use the device.

All you need to make sure your device is protected is:

• Set a screen lock: If your device is lost or stolen but you have a screen

lock set, the device can’t be erased using the Settings menu unless

your screen is unlocked.

• Add your Google Account on your device: If your device is wiped but

you have your Google Account on it, the device can’t finish the setup

process until your Google Account information is entered again.

After your device is protected, you’ll need to either unlock your screen or

enter your Google Account password if you need to do a factory reset.

This ensures that you or someone you trust is doing the reset.

• Do not forget your Google Account and password you had added to

your device prior to performing a factory reset. If you can't provide the

account information during the setup process, you won't be able to use

the device at all after performing the factory reset.

Appendix 78

Open Source Software Notice

Information

To obtain the source code under GPL, LGPL, MPL, and other open

source licenses, that is contained in this product, please visit

http://opensource.lge.com

In addition to the source code, all referred license terms, warranty

disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM

for a charge covering the cost of performing such distribution (such

as the cost of media, shipping, and handling) upon email request to

opensourc[email protected]

This offer is valid for a period of three years after our last shipment of this

product. This offer is valid to anyone in receipt of this information.

Regulatory information

(Regulation ID number, BIS Mark,

E-labeling, etc.)

For regulatory details, go to Settings About phone Regulatory

labels.

Appendix 79

Trademarks

LG logo are registered trademarks of LG Group and its related entities.

• Google, Google Maps, Gmail, YouTube, Google Duo, Google Play,

Android, Chrome, Google Photos, Google Play Protect, Google Calendar,

Google Docs, Google Drive, Google Sheets and other related marks and

logos are trademarks of Google LLC.

• Bluetooth

is a registered trademark of Bluetooth SIG, Inc. worldwide.

• Wi-Fi

and the Wi-Fi logo are registered trademarks of the Wi-Fi

Alliance.

• All other trademarks and copyrights are the property of their

respective owners.

Appendix 80

FAQ

This chapter lists some problems you might encounter when using your

device. Some problems require you to call your service provider, but most

are easy to fix yourself.

Device overheats

Device overheats while it is used.

In the following cases, the battery consumption increases and the device

may overheat:

• When you turn on the device for the first time or back up the data

• When running multiple apps simultaneously

- When multiple apps are running in the background

- When downloading large files while making a video call or recording

a video

• When using features that require high power

- When watching video streaming on the internet, or recording a long

video

- When playing high-end games for long time

- When using the device with maximum screen brightness for a long

time

• When using lots of mobile data

- When using Wi-Fi hotspot or tethering

- When synchronising the data for multiple accounts simultaneously

Appendix 81

• Other cases

- When roaming overseas

- When using the device in areas with weak signals or no reception

- When charging the device with the charger/USB cable port that is

damaged or contaminated with foreign substance

• Some of the above cases may not apply depending on the features and

apps.

Device overheats while charging.

• The device and the charger may become hot while charging. If the

battery temperature rises above a certain level, the device may stop

charging.

- Disconnect the charger from the device and close any running apps.

Let the device cool down before charging the device or running an

app again.

- Stop charging if the charger/USB cable port at the lower part of the

device overheats, and visit the nearest LG Customer Service Centre.

How to solve overheating of the device

• Close any running apps or features, and let the device cool down.

• Always update the software to the latest version.

• Turn off Wi-Fi, Bluetooth, or GPS features while not using them.

• Close apps you don’t use.

• If you are using the device with maximum screen brightness, decrease

the brightness.

• If the device overheats for a prolonged period, stop using it for a while.

If the device continues to overheat, visit the LG Customer Service

Centre.

Appendix 82

Usage limitations when the device overheats

If the device overheats while using it or charging, some features, apps, or

even the device may be turned off.

This is a normal operation for the devices that support this feature.

• If the device temperature rises above a certain level, a warning

message appears.

- If you play high-end games, record videos, or upload large files, the

device may overheat for a prolonged period. In this case, a warning

message may appear to notify automatic shutdown.

Turn off the device or close any running apps or features, and let the

device cool down.

• The screen brightness and the operating speed may be limited to cool

down the device. Any running apps or features may slow down or stop.

The device may stop charging.

SIM card error

Make sure the SIM card is correctly inserted.

No network connection or dropped network

Signal is weak. Move to a window or an open area.

You are outside the carrier network area. Move and check the network.

Calls are not available

New network not authorised.

Make sure you have not set call barring for the incoming number.

Make sure you have not set call barring for the number you are dialing.

Device cannot be turned on

When the battery is completely discharged, your device will not turn on.

Fully charge the battery before turning on the device.

Appendix 83

Charging error

Make sure device is charging at a normal temperature.

Check the charger and its connection to the device.

Use only in-box accessories which are authorised by LG.

The battery depletes faster than when first purchased

When you expose the device or the battery to very cold or hot

temperatures, the battery life may be reduced.

Battery consumption will increase when you use certain features or apps,

such as GPS, games or the Internet.

The battery is consumable and the battery life will get shorter over time.

Error messages appear when launching the camera

Charge the battery.

Free some memory by transferring files to a computer or deleting files

from your device.

Restart the device.

If you are still having trouble with the camera app after trying these tips,

contact a LG Electronics Service Center.

The photo quality is poor

The quality of your photos may vary, depending on the surroundings and

the photography techniques you use.

If you take photos in dark areas, at night or indoors, image noise may

occur or images may be out of focus.

If you have any problems, reset the options.

Appendix 84

The touch screen responds slowly or incorrectly

If you attach a screen protector or optional accessories to the touch

screen, the touch screen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the

touch screen or if you tap the screen with sharp objects or your fingertips,

the touch screen may malfunction.

The touch screen may malfunction in humid conditions or when exposed

to water.

Restart your device to clear any temporary software bugs.

If the touch screen is scratched or damaged, visit a LG Electronics Service

Center.

Hangs or freezes

Restart the device

• If your device freezes or hangs, you may need to close apps or turn the

device off and then on again.

Perform a boot-up

• A soft reset may be used to reset the device if the screen freezes, or

the buttons, touch screen or device are no longer responding.

• To perform a soft reset of your device, simply press and hold the Power

keys until the device restarts.

Appendix 85

Reset the device

• If the methods above do not solve your problem, perform a factory

data reset.

• On the settings screen, tap System

Advanced Reset options

Erase all data (factory reset).

- This method resets all settings for the device and deletes data.

Before performing the factory data reset, remember to make back-

up copies of all important data stored in the device.

- If you registered a Google Account to the device, you must sign in to

the same Google Account after resetting the device.

Bluetooth device is not located

Make sure the Bluetooth wireless feature is activated on your device.

Make sure the Bluetooth wireless feature is activated on the device you

wish to connect to.

Make sure your device and the other Bluetooth device are within the

maximum Bluetooth range (10 m).

If the tips above do not solve your problem, contact a LG Electronics

Service Center.

A connection is not established when you connect the

device to a computer

Make sure the USB cable you are using is compatible with your device.

Make sure you have the proper driver installed and updated on your

computer.

Downloaded application causes a lot of errors

Application has problems.

Remove and reinstall the application.

Appendix 86

Customer Information Centre

For any query related to the after sales service and customer support

please contact below details.

Customer Care

or any query related to after sales service, you may please contact us on the numbers listed below.

LG Electronics India Pvt. Ltd.

1800-315-9999

1800-180-9999

(Toll Free)

5757554

(Send SMS)

www.lg.com/in/support

www.facebook.com/lgindiapage

www.twitter.com/LGIndiaTweets

24 × 7

CUSTOMER CARE

Regd. Oce : A-24/6, Mohan Cooperative Industrial Estate,

Mathura Road, New Delhi-110044

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