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Frequently Asked Questions
111
Problem Possible cause and solution
The compressor is turn-
ing on more frequently
and for longer periods
of time; the temperature
in the appliance is too
low.
The temperature setting is too low.
Correct the temperature setting.
A large amount of food was put in for freezing at
once.
See the information in the section on “Freezing
and storing food”.
The SuperFrost function is still turned on.
To save energy, you can switch the SuperFrost
function off early yourself.
The compressor comes
on less and less often
and for shorter periods
of time. The tempera-
ture in the appliance
rises.
This is not a fault. The temperature setting is too
high.
Correct the temperature setting.
Check the temperature again after 24hours.
The food begins to thaw.
The ambient temperature is too low for this appli-
ance.
If the ambient temperature is too low, the compres-
sor will run less frequently. This may cause the
freezer to become too warm.
See the information in the section on “Installation –
Installation location”.
Increase the ambient temperature.
The compressor runs
continuously.
Not a fault. To save energy, the compressor runs at
a lower speed when less cooling is required. This
increases the compressor run time.
Food has frozen to-
gether or to the wall.
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument (such as a spoon handle) to
carefully pry them apart.
An alarm sounds. The appliance door has been open for longer than
3minutes.
Close the appliance door.
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