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Troubleshooting
This chapter summarizes the most common problems you could encounter with the breast pump.
If you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country or visit us online at www.philips.com/support.
Problem Solution
I experience pain
when I use the breast
pump.
Stop using the breast pump and consult your breastfeeding advisor.
If the pump does not come away easily from the breast, it may be
necessary to break the vacuum by placing a nger between the breast
and the massage cushion or between the breast and the pump funnel.
The breast pump is
scratched.
In case of regular use, some light scratching is normal and does not
cause problems. However, if a part of the breast pump becomes badly
scratched or if it cracks, stop using the breast pump and contact the
Philips Consumer Care Center or visit www.philips.com/shop to obtain
a replacement part. Be aware that combinations of cleaning agents,
sanitizing solution, softened water and temperature uctuations may,
under certain circumstances, cause the plastic to crack. Avoid contact
with abrasive or antibacterial detergents as these can damage the plastic.
The breast pump is
discolored.
You can still use the breast pump. For replacement parts,
please contact the Philips Consumer Care Center in your country
or visit www.philips.com/shop for spare parts.
I do not feel any
suction.
Follow the steps in chapter ‘Preparing for use’, to reassemble the breast
pump. Make sure the massage cushion is sealed around the rim of the
breast pump and make sure the white valve is rmly in place.
ENGLISH 11
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