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Assembly / Owner’s Manual
53
Leveler
Motor Cover
Troubleshooting
Condition/Problem Things to Check Solution
No display/partial display/unit
will not turn on
Check electrical (wall) outlet Make sure unit is plugged into a functioning wall outlet. Test the outlet with a
known functioning device such as a lamp.
Check connection at front of unit Connection should be secure and undamaged. Replace power cord or con-
nection at unit if either are damaged.
Check data cable integrity All wires in cable should be intact. If any are visibly crimped or cut, replace
cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small latch on
connector should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or otherwise damaged.
Replace Console if damaged.
Console Display If Console only has partial display and all connections are ne, replace the
Console.
If the above steps do not resolve the problem, contact Customer Service (if
inside US/Canada) or your local distributor (if outside US/Canada).
Unit operates but Contact Heart
Rate (HR) not displayed
Sensor grip Be sure hands are centered on HR sensors. Hands must be kept still with
relatively equal pressure applied to each side.
Dry or calloused hands Sensors may have difculty with dried out or calloused hands. A conductive
electrode cream (heart rate cream) can help make better conduct. These are
available on the web or at medical or some larger tness stores.
If tests reveal no other issues, contact Customer Care for further assistance.
Unit operates but Telemetric HR
not displayed
Chest Strap Strap should be “POLAR
®
” compatible and uncoded. Make sure strap is
directly against skin and contact area is wet. Make sure the transmitter has
the curve oriented upward.
Check User Prole Select the Edit User Prole option for the User Prole. Go to the WIRELESS
HR setting and make sure that the current value is set to ON.
Interference Try moving unit away from sources of interference (TV, Microwave, etc).
Replace Chest Strap If interference is eliminated and HR does not function, replace strap.
Replace Console If HR still does not function, contact Customer Service (if inside US/Canada)
or your local distributor (if outside US/Canada).
Speed display is not accurate Display set to wrong unit of
measure. (English/Metric)
Change display to show correct units.
Speed does not adjust (machine
turns on and operates)
Check Console Check for visual sign that Console is damaged. Replace Console if damaged.
Lower and Upper I/O Cables
(requires console removal)
All wires in the cables should be intact. If any are cut or crimped, replace
cable.
Drive Belt Check to be sure drive belt is around drive pulley and motor; inspect tension.
If the above steps do not resolve the problem, contact Customer Service (if
inside US/Canada) or your local distributor (if outside US/Canada).
Incline does not adjust (machine
turns on and operates)
Check Console Check for visual sign that Console is damaged. Replace Console if damaged.
Lower and Upper I/O Cables
(requires console removal)
All wires in the cables should be intact. If any are cut or crimped, replace
cable.
Incline Adjuster Assembly
(requires cover removal)
Be sure Incline Adjuster Assembly is attached to Incline Motor drive screw.
If the above steps do not resolve the problem, contact Customer Service (if
inside US/Canada) or your local distributor (if outside US/Canada).
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