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107
Category
Sub-Category
Question Answer
Recovery
Solution
Factory Reset
How can I
perform a factory
reset if I can’t
access the
phone’s setting
menu?
How to perform a factory
reset:
1. Turn the phone off.
2. Press and hold the
Power/Lock Key
+ Down Volume Key .
3. After 5 seconds, keep
pressing the previous keys
and touch and hold the
Menu Key + Back Key
(must be done before
the touch key LED lights
turn on).
4. When the LG logo
appears, release the
Power/Lock Key
but keep pressing the rest
of the keys.
5. The phone will perform a
factory reset immediately.
CAUTION: If you perform
a factory reset, all user
applications and user data
will be deleted. Please
remember to back up any
important data before
performing a factory reset.
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