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7 • If there is a problem
PROBLEM POSSIBLE CAUSE SOLUTION
Water drips from the
holes in the soleplate.
The chosen temperature is too
low and does not allow for the
formation of steam.
You are using steam while the
iron is not hot enough.
You are using the Shot of
Steam button too often.
The steam flow is too high
You have stored the iron hori-
zontally, without emptying it
and without setting it to DRY
Position the thermostat in the steam
range (from •• to MAX).
Wait until the thermostat light goes out.
Wait a few seconds between each use of
the button.
Reduce the steam flow
See the section "Storing your iron".
Brown streaks come
through the holes in
the soleplate and
stain the linen.
You are using chemical desca-
ling agents.
You are not using the right
type of water.
Fabric fibres have accumulated
in the holes of the soleplate
and are burning.
Your linen has not been rinsed
sufficiently or you have ironed
a new garment before washing
it.
Do not add any descaling agents to the
water in the water tank.
Perform a self-cleaning operation and
consult the section "What water to use?"
Perform the self-cleaning operation and
clean the soleplate with a damp sponge.
Vacuum the holes of the soleplate from
time to time.
Make sure that your laundry is rinsed
sufficiently so as to remove any deposits
of soap or chemical products on new
clothes.
The soleplate is dirty
or brown and can
stain the linen.
Your are ironing with an inap-
propriate setting (temperature
too high).
You are using starch.
Clean the soleplate as indicated above.
Select the appropriate setting.
Clean the soleplate as indicated above.
Always spray starch onto the reverse
side of the fabric to be ironed.
There is little or no
steam.
The water tank is empty.
The anti-calc valve is dirty.
Your iron has a build-up of
scale.
Your iron has been used dry for
too long.
Fill it.
Clean the anti-calc valve.
Clean the anti-calc valve and carry out a
self-clean.
Carry out a self-clean.
The soleplate is scrat-
ched or damaged.
You have placed your iron flat
on a metallic rest-plate or iro-
ned over a zip.
Always set your iron on its heel.
Do not iron over zips and rivets.
Steam or water come
from the iron as you
finish filling the tank.
The steam control is not set to
the DRY position.
You have not closed the tank
stopper properly
Check that the steam control is set to
the DRY position.
Make sure that the stopper is properly
closed and that the arrow points to the
“closed padlock” symbole
The spray does not
spray
There is not enough water in
the water tank.
Fill up the water tank.
If you have any problem or queries, please contact our Customer Relations team first for expert
help and advice :
0845 602 1454 - UK / (01) 4610390 - Ireland
or consult our website - www.tefal.co.uk
ENG
1800117037 FVZ E0 10/07/09 10:53 Page 117
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