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18
PROBLEM CAUSE CORRECTION
TEMPERATURES ARE TOO WARM
Freezer/Fresh Food
temperature is too warm.
• Doors are opened too
frequently or too long.
• Door is slightly open.
• Condenser is dirty.
• Warm air enters the refrigerator whenever the door is
opened. Open the door less often.
• See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
• Clean condenser. See
Care & Cleaning Chart
in Care
and Cleaning section
.
Freezer temperature is too
warm. Fresh Food
temperature is satisfactory.
• Freezer control is set too
warm.
• Set freezer control to a colder setting. Allow 24 hours
for temperature to stabilize.
Fresh Food temperature is
too warm. Freezer
temperature is satisfactory.
• Fresh Food control is set too
warm.
• Set fresh food control to a colder setting. Allow 24
hours for temperature to stabilize.
Temperature in the Meat
Keeper is too warm (some
models).
• Meat Keeper Temperature
Control is set too warm.
• Adjust Meat Keeper Temperature Control to a colder
setting.
WATER/MOISTURE/FROST INSIDE REFRIGERATOR
Moisture collects on inside
of refrigerator walls.
• Weather is hot and humid.
• Door is slightly open.
• Door is opened too often or
too long.
• Open containers.
• The rate of frost buildup and internal sweating
increases.
• See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
• Open door less often.
• Keep containers covered.
Water collects on bottom
side of drawer cover.
• Vegetables contain and give
off moisture.
• It is not unusual to have moisture on the bottom side
of the cover.
• Move humidity control (some models) to lower
setting.
Water collects in bottom of
drawer.
• Washed vegetables and fruit
drain while in the drawer.
• Dry items before putting them in the drawer. Water
collecting in bottom of drawer is normal.
WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR
Moisture collects on
outside of refrigerator or
between doors.
• Weather is humid.
• Door is slightly open,
causing cold air from inside
refrigerator to meet warm air
from outside.
• This is normal in humid weather. When humidity is
lower, the moisture should disappear.
• See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
AUTOMATIC ICE MAKER
Ice maker is not making
any ice.
• Ice maker wire signal arm is
in the “up” or OFF position.
• Ice maker power switch is
Off.
• Household water line valve
is not open.
• Ice maker has small cube
caught in mechanism.
• Freezer is not cold enough.
• Saddle valve on cold water
pipe is clogged or restricted
by foreign material.
• Move wire signal arm to the “down” or ON position.
(side mounted)
• Turn power switch to On (“I”) position. (rear mounted)
• Turn on household water line valve.
• Remove small cube from ice maker. The ice & water
filter cartridge may be clogged. Replace filter
cartridge.
• See PROBLEM section TEMPERATURES ARE
TOO WARM.
• Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
BEFORE YOU CALL (CONTINUED)
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