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ENVIRONMENT PROTECTION FIRST !
Your appliance contains valuable materials which can be recovered or recycled.
Ü
Take it to a local civic waste collection point.
12- IS THERE ANY PROBLEM
Problems Possible causes Solutions
Never dismantle your iron : always take it to an Approved Service Centre.
HELPLINE
If you have any product problems or queries with your product, please telephone our Customer Relations
team on :
0845 602 1454 (UK) (Calls charged at local rate) - (01) 4751947 (Ireland)
Consult our web site : www.tefal.co.uk
• Water runs through the holes in the
sole plate.
• White steaks come through the holes
in the soleplate.
• Brown streaks come through the
holes in the soleplate and stain the
linen.
• The soleplate is dirty or brown and
may stain the linen.
• There is no steam.
• Steam escapes from the boiler cap.
• Steam escapes under the appliance.
• The boiler is too full.
• The thermostat is not working : the temperature
is always too low.
• You are using the steam control button before
the iron is hot enough.
• Water has condensed in the pipes because you
are using steam for the first time or you have
not used it for some time.
• Your boiler has a build-up of scale because it is
not rinsed out regularly.
• You are using chemical descaling agents or
additives in the water for ironing.
• Your linen is not rinsed sufficiently or you have
ironed a new garment before washing it.
• You are ironing at too high a temperature.
• You are using starch.
• The boiler is empty.
• The boiler is not yet ready.
• Cap screwed on incorrectly.
• The seal on the cap is damaged.
• The equipment is faulty.
• Do not fill the boiler right up to the top.
• Contact an Approved Service Centre.
• Wait for the iron’s thermostat light to come on
and go off again before activating the steam
control button.
• Press the steam control button away from your
ironing board until the iron produces steam.
• Rinse the boiler every 10 uses (see chapter 9).
If your water is hard, increase the frequency.
• Never add this type of product in the boiler (see
our recommendation regarding water to be used).
• Ensure linen is rinsed thoroughly to remove any
soap deposits or chemical on new garments which
have been sucked up by the iron.
• See our recommendations regarding temperature
control setting.
• Always spray starch on the reverse side of the
fabric to be ironed.
• Fill the boiler.
• After switching on, wait for the steam thermostat
light to go out (about 4 minutes).
• Screw the cap back on.
• Change the cap seal (spare seals supplied with the
steam generator in the box).
• Stop using the generator and contact an Approved
Service Centre.
ENG
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