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11
Brew basket overflows or coffee brews slowly.
• Excessive amounts of ground coffee.
• Decaffeinated and/or coffee ground too finely can cause overflow.
Use slightly less grounds when brewing decafeinated, flavored, or
finely ground coffee. Or use medium ground coffee.
• Coffee maker needs cleaning. See Care and Cleaning on page 9.
If using a paper filter:
• Coffee grounds between paper filter and brew basket.
• Paper filter not open and in proper position.
• Rinse brew basket before inserting paper filter so the edges will
remain pressed against the sides of the basket.
• Poor-quality paper filter.
Coffee leaks onto base.
• Carafe removed from warming plate for more than 20 seconds
during the brewing cycle.
Coffee tastes bad.
• Coffee maker needs cleaning. See Care and Cleaning on page 9.
• Coffee ground too coarsely or too finely. Use medium ground
coffee.
• Coffee-to-water ratio unbalanced. Adjust for personal preference.
• Poor coffee quality and freshness.
• Poor water quality. Use filtered or bottled water.
Coffee sediment in cup.
• Use a high-quality, basket-style paper filter instead of optional
permanent coffee filter.
Coffee not brewing or unit will not turn on.
• Carafe not positioned on warming plate.
• Water reservoir is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug; then plug the unit back in.
• Clock requires reset after power outage.
• BREW NOW I/ button was not pressed. Press the BREW NOW I/
button.
Longer than normal brew time.
• Mineral deposits can build up in the pump of your coffee maker.
Periodic cleaning of the inside of the unit is recommended. More
frequent cleaning may be necessary, depending on the hardness
of your water. See “Care and Cleaning” section. NOTE: Do not
disassemble the unit.
Troubleshooting – Carafe Side
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