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Troubleshooting
Check your problem by referencing the chart below and trying the solutions for each problem.
TROUBLE
Oven will not start
POSSIBLE CAUSE POSSIBLE REMEDY
a. Electrical cord for oven is
not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.
Arcing or sparking
a. Materials to be avoided in
microwave oven were
used. See page 6.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.
a. Use microwave-safe
cookware only.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.
Unevenly cooked
foods
a. Materials to be avoided in
microwave oven were
used. See page 6.
b. Food is not defrosted
completely.
c. Cooking time, power level
is not suitble.
d. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Overcooked foods
Cooking time, power level is
not suitable.
Use correct cooking time,
power level.
Undercooked foods
b. Food is not defrosted
completely.
c. Oven ventilation ports are
restricted.
d. Cooking time, power level is
not suitable.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven venti-
lation ports are not restricted.
d. Use correct cooking time,
power level.
Improper defrosting
b. Cooking time, power level is
not suitable.
c. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Use correct cooking time,
power level.
c. Turn or stir food.
Maintenance
EN-15
a. Materials to be avoided in
microwave oven were
used. See page 6.
a. Materials to be avoided in
microwave oven were
used ee page 6.
If the microwave oven still does not work properly, contact the nearest authorized service center.
. S
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