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132
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Troubleshooting >
Audio/Video
Audio/Video
How do I change the sound output device?
If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or
headphones jack, you need to change the device for sound output.
1 Close all open programs.
2 Click Start and Control Panel.
3 Click Sounds, Speech, and Audio Devices.
4 Click Sounds and Audio Devices.
5 On the Audio tab, select the desired device for sound playback from the list box.
What should I do if I find dropped frames during video playback?
If the video playback window is overlaid with another window, you may encounter dropped frames or find playback
performance degraded. Move the video playback window to where it will be unlikely to be overlaid with another window or
maximize the video playback window.
What should I do if I do not hear the sound from the sound output device connected to the
HDMI output port, optical output port, or headphones jack?
You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI
output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound output
device? (page 132).
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