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User Manual
- User Manual - (English)
- Service Manual - (English)
- Installation Guide - (English)
- Installation Instructions
- How To Use
- Care And Cleaning
- Troubleshooting
Table of contents
Owner 's Manual for Washing Machine
Installation Instructions
Key Parts and Components
Accessories
Tools Needed in Installation
Key Dimensions and Specifications
Choose the Proper Location
• Flooring
For best performance, you must install your washer on a solidly constructed floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced load situations.
- Carpeting and soft tile surfaces are contributing factors to vibration which can cause your washer to move slight^ during the spin cycle.
Do not install your washer in areas where water may freeze, since your washer will always retain some water in its water valve, pump, and hose areas. Frozen water can damage the belts, the pump, hoses, and other components. Never install on a platform or weakly supported structure
• Electric
Use 120Volt 60Hz 15 Amps fuse or circuit breaker. Individual branch circuit serving only for your washer is recommended.
Never use an extension cord.
• Grounding
Electrical grounding is required for this washer.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
An improperly connected equipment-grounding conductor can increase the risk of electrical shock. Check with a qualified electrician or serviceman if you are not sure whether the appliance is properly grounded. Do not modify the plug provided with the appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician. To prevent unnecessary risk of fire, electrical shock or personal injury, all wiring and grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No.70 Latest Revision and local codes and ordinances. It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance
Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.
• Water
To correctly fill your washer in the proper amount of time, water pressure of 14 to 70psi (100 to 500 kPa) is required. Water pressure less than 14psi may cause water valve failure, or may not allow the water valve to shot off completely, or may extend the fill time beyond what your washer controls allow, causing your washer to turn off and alarm error.
A time limit is built into the controls to prevent flooding in your home if a hose becomes loose.
The water faucet must be within 4 feet / 122cm of the back of your washer to match the inlet hoses provided with your washer.
To avoid the possibility of water damage:
- Have water faucets easily accessible
- Turn off faucets when the washer is not in use.
- Periodically check that there is no leakage from the water inlet hose fittings.
• Drain facility
The recommended height of the standpipe is 35in. or 90cm. The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose.
Install Your Washer
Before installing, make sure there are rubber gaskets inside the fittings at both ends of the water supply hoses.
If there are no water inlet hoses packed with the washer or if the hoses are damaged, Call Comfee Service Center at 866-646-4332.Installing the water supply hoses without rubber gaskets can cause water leakage. When you initially install the washer, be sure to use new hoses. Failing to do so may result in a water leakage or overflow and may damage your property. If a hose is too short, replace the hose with a longer, high pressure hose.
- Step 1: Move your washer to selected position
Tilt the unit back onto its rear rollers and push it forward as shown in the figure below. Move the unit to a location as described in the previous Choose the Proper Location section.
Make sure the location has a hard, level surface without carpeting. There should be no direct sunlight. Do not expose the unit to freezing temperatures (under 32° F or 0° C).
- Step 2: Install the Bottom Cover
Slide the bottom cover into the slots on bottom surface of the unit as in the following figure, and fix it with two screws attached with the unit.
- Step 3: Connect the water hose
1 .The Quick Connection Adaptor is primarily for quick connection to a single faucet, such as a typical kitchen sink, in cases where the washer is stored in a different place than where it is used. Skip this step if you are connecting the washer to a sink with separate hot and cold faucets.
The adaptor consists of two parts that quickly connect or disconnect. One part, the faucet fitting, is for connection to the faucet and the other part, the hose fitting, connects to the cold water hose of the washer.
- Pull back on the white ring to free the faucet fitting from the adaptor for installation into the faucet.
- Screw the end of the cold water hose onto the base of the hose fitting.
- If the faucet has internal screw threads, unscrew the aerator if present from the tip of the faucet. Then screw the faucet fitting into the faucet. Make sure that the black rubber gasket is on the top of the adaptor before screwing it in.
- If the faucet has external screw threads, remove the gasket from the top of the faucet fitting, and screw the fitting over the external threads.
- Pull back on the white ring to connect the two parts of the adaptor back together.
NOTE:
When connected to a single faucet, be sure to only run cold water washers.
2.Connect the ends of the water supply hoses to the COLD faucets. For convenience, use the Quick Connection Adaptor for connection to the cold water faucet. See instructions for Quick Connection Adaptor use in Step 1 above.
3.Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a wrench.
When you fasten the fittings, do not fasten them too tightly or apply tape or sealant to the faucets or water supply intakes. This can damage the fittings. After you have connected the water supply hoses to the faucets, ensure that they are connected securely by pulling the water supply hoses downwards.
4. Place the unconnected ends of the hoses into a bucket and open the faucets connected to the two water supply hoses for 10 or 15 seconds to remove any foreign substances from the hoses. Close the faucets before continuing.
5. Connect the ends of the water supply hoses to the water supply intake connections at the top of the washer.
The water hose connected to the COLD faucet must be connected to the cold water supply intake.
6.Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a wrench.
Confirm that the water supply hoses are not twisted or bent. If the hoses are twisted or bent, the hoses can leak and cause electric shock due to the water leakage .To ensure the correct water usage, connect the COLD water faucets.
7. Turn on the COLD water supplies and check all the water supply intake connections and the faucets for water leaks.
- Step 4: Connect the drain hose
Position the other end of the drain hose. It can be positioned in three ways.
A. Over the edge of a wash basin. Secure the guide to the side of the basin wall with a hook or to the tap with a piece of string to prevent the drain hose from moving.
B. In a standpipe
The standpipe must be no shorter than 32 in. (81cm) and no longer than 39 in. (100cm).
C. In a laundry tub.
The laundry tub must be no shorter than 32 in. (81cm) and no higher than 39 in. (100cm).
Make sure that the connection between the drain hose and the wash basin, WARNING standpipe or laundry tub is not airtight.
- Step 5: Leveling your washer
See if the washer is level by checking the position of the tub or using a leveling gauge.
1. Slide the washer into position.
2. Open the lid of the washer, and pour the water into the tub to just below the pulsator level.
3. If the washer is level, the pulsator is positioned at the center of the washer as shown in the figure above right. If not, level your washer by turning the front leveling feet clockwise or counterclockwise as necessary.
There is ONLY ONE adjustable leg as right figure on this washer.
- Step 6: Powering your washer
Plug the power cord into a 3-prong, well grounded 120Volt 60Hz approved electrical outlet protected by a 15-amp fuse or comparable circuit breaker.
Your washer is grounded through the third prong of the power cord when plugged into a 3-prong grounded electrical outlet.
- Step 7: Running a test cycle
Run a test cycle as follows to check if your washer is properly installed.
1. Load about 3.5 pounds of laundry into the tub.
2. Press the Power button to turn on your washer.
3. Select the Rinse+Spin cycle as instruction on page 19.
4. Press the Start/Pause button to start the test cycle.
5. The washer should not rock or vibrate excessively when water is supplied or when washing or spinning, and should drain well during the spin cycle.
If water leaks while water is being supplied or drained, check the water WARNING connections.
If the washer rocks and vibrates excessively, level your washer again.
- Step 8: Storing your washer
If you want to store your washer at another location, unplug it, drain any remaining water from the drain pipe and hook the pipe onto the back of the washer. Disconnect the water inlet hoses from the faucets and move washer to new location.
How To Use
Control Panel
1 - Program
Press this button to select your desired washing program.
Heavy (light) Rapid (light)
Gentle (light) Soak (light)
Normal (light)
2 - Load Size
Press this button to set your washing load size. Your setting will decide the water level throughout all steps in the cycle.
3 - Wash
Press the button to select the washing time
4 - Digital display
The digital display will show and count down the estimated minutes for the wash cycle selected.
5 - Rinse
Press the button to select the times of rinse
6 - Spin
Press the button to select the time of spin
7 - START/PAUSE
Press the START/PAUSE button once to the start the wash cycle.
Press the button during operation to pause the cycle. Press again to continue the cycle.
8-ON/OFF
Press the ON/OFF button once to turn ON the power of the washer. Press again to turn OFF the unit.
Washing a load of laundry
• Step 1: Power on your washer
Press the ON/OFF button to power your wash on.
• Step 2: Load your washer
Before loading your laundry, be sure to take out coins, keys and other hard objects, and close all zippers to prevent the clothes from damage.
Sort laundry by fabric type, soil level, color and load size as needed. Refer to the Fabric Care Chart in the APPENDIX. You can fill the tub with dry, unfolded clothes ,but DO NOT OVERLOAD the tub. Load the tub no more than 3/4 full.
To ensure good cleaning results do not overload the tub, especially when washing heavily soiled loads. Never load the tub more than 3/4 full.
Overloading may reduce washing efficiency, cause excess wear, and possibly cause creasing or wrinkling of items in the load.
Note: To add a forgotten item:
1. Press the START/PAUSE button to pause the washer.
2. Wait for the tub to stop turning, then open the door.
3. Add the item, close the door, and then press the START/PAUSE button. The cycle will resume.
• Step 3: Add detergent
This washer is designed for high efficiency (HE) powder detergent only. Add the recommended amount of detergent directly into the basket before starting yourwasher. The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the detergent manufacturer. Always reduce the amount of detergent if the load is small or lightly soiled, or if your water is very soft. Never use more than the maximum amount recommended by the detergent manufacturer.
Never pour any liquid bleach directly onto the load. It can cause fabric damage, such as weakening of cloth fibers or color loss.
• Step 4: Select your desired cycle and options
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First, select your desired washing program. Heavy (light) Rapid (light) |
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Second, select the water level based on a High, Medium or Low load size. Press the Load Size button to change the water level setting. 3-large 2—medium 1— small | |
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Third, user can freely select any combination among WASH, RINSE and SPIN modes according to the dirty degree of clothes. Detail operation methods are following: Continuously pressing the washing button to select washing time. (1~20 minutes, or no wash process) |
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Continuously pressing the rinse button to select rinse times. (1~3 times, or no rinse process) | |
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Continuously pressing the spin button to select the spin time. (3~9 minutes or no spin process) |
• Step 5: Start the cycle
Press the START/PAUSE button to start the washing cycle. When the washing cycle begins, the Estimated Time in minutes for the cycle to complete will show and count down in the digital display.
When the washer is running, you should pause the program and wait for the basket stopped completely before you open the door.
Cycle Guide
Energy efficiency test program：
"Normal" program is the most suitable program to wash normally soiled cotton or linen clothes and is the most efficient program in terms of combined energy and water consumption for washing that type of laundry.
Care And Cleaning
Regular Cleaning and Maintenance
• Cleaning the exterior
Turn off the water faucets after finishing the day's washing.
This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water.
Leave the lid open to allow the inside of your washer to dry out.
Use a soft cloth to wipe up all detergent, bleach or other pills as they occur. Clean the following as recommended:
Control Panel - Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly onto the panel.
• Cleaning the interior
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.
Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry .Hard water deposits may be removed, if needed. Use cleaners labeled"Washer safe".
• Tub clean
Run an Rapid cycle with some bleach every month to clean the tub.
This will also help to remove mold which may occur inside the washer.
• Lint filter clean
There is a built-in lint filter in your washer. It can help to collect lint during washing cycle.
It is suggested to clean the lint filter every 10 cycles.
Take it out and clean the filter with water. Then place it back into the washer.
• Pump filter clean
There is a built-in Pump filter in your washer. It can help to protect the pump during washing cycle.
It is suggested to clean the lint filter every once every month.
It is suggested to clean the pump filter once every month.
Take the filter out and clean it with water. Then place it back into the washer.
Troubleshooting
Before calling for service
Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washer does not function properly or does not function at all, check the following before you call for service:
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Problem |
Possible Cause |
Solutions |
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Thumping sound |
Heavy wash loads may produce a thumping sound. Washer load may be out of balance. |
This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load. Pause the cycle and redistribute the load. |
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Vibrating noise |
Packaging materials were not removed. Wash load may be unevenly distributed in the tub. Not all leveling feet are resting firmly and evenly on the floor. Floor not rigid enough. |
See the UNPACKING AND REMOVING SHIPPING MATERIAL section in the installation instructions. Pause the cycle and redistribute the load. See Leveling the Washer in the Installation Instructions. Make sure that the floor is solid and does not flex. See Flooring in the Installation Requirements. |
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Excessive sudsing |
Too much detergent or incorrect detergent. |
HE detergents are formulated specifically for High-Efficiency washers and contain suds reducing agents. Only use detergent with the High-Efficiency (HE) logo. |
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Water leaking |
Inlet hose connection is loose at faucet or washer. House drain pipes are clogged. Drain hose has come out of drain or is not inserted far enough. A large item such as a pillow or blanket is above the top of the tub. |
Check hoses for leaks, cracks and splits. Check and tighten hose connections. The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain. Contact a plumber to repair drain pipe. Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 1-2 in. past the flange. Stop the washer and check the load. Make sure the load does not crest above the top edge of the tub. |
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Rattling and clanking noise |
Foreign objects, such as keys, coins, or safety pins, may be in tub or pump. |
Stop washer, check tub and drain filter for foreign objects. If noise continues after washer is restarted, call for service. |
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Wrinkling |
Washer not unloaded promptly. Washer overloaded. Mot and cold water inlet hoses are reversed. |
Always remove items from the washer as soon as the cycle is complete. The washer can be fully loaded, but the tub should not be tightly packed with items. The lid of the washer should close easily. Hot water rinse can set wrinkles in garments. Check the inlet hose connections. |
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Staining |
Washer was not unloaded promptly. Clothes were not properly sorted. |
Always remove items from the washer as soon as possible after the cycle is complete. Always wash dark colors separately from light colors and whites to prevent discoloration. Never wash heavily soiled items washed with lightly soiled items. |
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Wash cycle time is longer than usual |
The washer automatically adjusts the wash time for the amount of laundry, water pressure and other operating conditions. |
This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary. |
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Musty or mildewy odor in washer |
Incorrect or too much detergent has been used .Inside of tub was not cleaned properly. |
Use only High-Efficiency (HE) detergent in accordance with the manufacturer’s instructions. Run an Express cycle with bleach once a month to clean tub and remove any mold from inside washer. |
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Washer will not turn ON NOTE: If the washer stopped during a cycle due to a loss of power, the washer will resume the cycle where it stopped when the power is restored. |
Power cord is not properly plugged in. House fuse is blown, circuit breaker has tripped, or power outage has occurred. House fuse is blown, circuit breaker has tripped, due to multiple appliances on one outlet. |
Make sure that the plug is plugged securely into a grounded,3-prong, 120-VAC, 60-Hz outlet. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. Reset circuit breaker or replace fuse. If more than one appliance is connected to the outlet, call an electrician to have an additional circuit installed. |
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Water leaks |
Over sudsing of detergent. |
Over sudsing may create leaks, and may be caused by the type and amount of detergent used. High-Efficiency detergent is the only detergent recommended. Make sure that detergent and any additives are put into the correct dispenser compartments. The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the detergent manufacturer. Always reduce the amount of detergent if the load is small or lightly soiled, or if your water bis very soft. Never use more than the maximum amount recommended by the detergent manufacturer. |
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Poor stain removal |
Previously set stains |
Articles that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal. |
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Washer will not drain water |
Kinked drain hose. Drain located higher than 48 in.above the floor. |
Ensure that the drain hose is not kinked. Make sure that the drain hose is no higher than 4 ft. above the bottom of the washer and is no more than 5 ft. away from the washer. |
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Washer will not operate |
Water supply is turned off. Control panel has powered off due to inactivity. Washer is unplugged. Controls are not set properly. Lid is open. Circuit breaker/fuse is tripped/blown. Control needs to be reset. START/PAUSE was not pressed after a cycle was set. Extremely low water pressure. Washer is too cold. Washer is running under Delay start program. |
This is normal. Press the POWER button to turn the washer on. Make sure cord is plugged securely into a working outlet. Turn both hot and cold faucets fully on. Make sure the cycle was set correctly, close the lid and press the START/PAUSE button. The washer will not operate if the lid is open. Close the lid and make sure that nothing is caught under the lid preventing it from closing completely. Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be on a dedicated branch circuit. The washer will resume the cycle where it stopped once power is restored. Press the POWER button, then re-select the desired cycle and press the START/PAUSE button. Press the POWER button then re-select the desired cycle and press the START/PAUSE button. The washer will shut off if the START/PAUSE button is not pressed within ten minutes. Check another faucet in the house to make sure that household water pressure is adequate. If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the POWER button. Otherwise, the display will not come on. It's normal if the unit doesn't operate under Delay start function. It will start automatically after the delay time is out. |
