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instantappliances.com | 21
TroubleshootingTroubleshooting
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Get in touch with a Customer Care Advisor through our chat widget at
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by phone at 1-800-828-7280.
For more troubleshooting tips go to instantappliances.com/instantpod.
Resolution table
Problem Possible reason Try this
The key indicator light is
not on, and/or the coffee
maker will not work.
The appliance has been
inactive for 30 minutes
and has gone to sleep.
Touch the power key to
wake the coffee maker.
The power cord is not
inserted into the outlet
properly.
Inspect the power cord
for damage. If damage
is noticed, contact
Customer Care.
Check the outlet to
ensure it is powered.
The coffee maker’s
electrical fuse has blown.
Contact Customer Care.
The coffee maker makes
a strange noise.
No water in the water
tank.
Fill the water tank to
between the MIN and
MAX lines as indicated
on the water tank.
All keys ash
simultaneously.
Water tank is empty.
Touch any key to stop
the alert.
Fill the water tank to
between the MIN and
MAX lines as indicated
on the water tank.
4 oz and 6 oz keys ash
simultaneously.
Internal error. Contact Customer Care.
10 oz and 12 oz keys
ash simultaneously.
Time to descale your
coffee maker.
Touch any key to stop
the alert. Follow the
instructions in Removing
mineral deposits.
Any other servicing should be performed by an authorized service representative.
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