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87
Troubleshooting Guide
OPTIGRILL ELITE TROUBLESHOOTING GUIDE
Problem Cause Solution
A change of language Switch on the grill, press ON, then
immediately on the Frozen button
(while the screen displays "Hello")
5sec
Preheating
not finished,
remove your
food
10s before-
changeover
to manual
mode
The preheating time was not
completely nished. The grill
was opened and the food
placed on the plate before the
end of preheating.
It is possible to cook the food, but you
have to check the cooking progress
because the grill is in manual mode.
The temperature can be adjusted.
Or
Open the grill, remove the food, close
the grill properly and wait until the end
of preheating.
My appliance does not
switch o
Missing a second press or too
long a time between the 2
presses.
Press the On/O button twice.
Or
Press the On/O button once then
press OK
Err 1 to Err 8 The unit has been stored or
used in a room that is too
cold.
Appliance overheating.
Unplug the appliance and wait a few
minutes.
Plug the grill in again and switch it on.
If the problem persists, contact
customer services.
Err 9 to Err 13 Appliance failure. Unplug the appliance and contact
customer services.
The appliance shuts
down itself during the
preheating or cooking
cycle.
The appliance remained open
for too long during cooking.
The unit has been idle for
too long after preheating or
preheating has nished.
Unplug the appliance and wait a few
minutes. Then plug in your appliance
again and turn it on.
EN
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