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11
5 YEAR LIMITED PARTS AND LABOR WARRANTY
TERMS AND CONDITIONS OF THE DYSON 5 YEAR
PARTS AND LABOR WARRANTY
WHAT IS COVERED
• Your Dyson machine is warranted against original defects in materials and
workmanship for a period of 5 years from the date of purchase, when used for
normal domestic purposes in accordance with the Dyson Operating Manual.
Please retain your proof of purchase. If you do not have your proof of purchase,
your warranty will start 90 days after the date of manufacture, according to Dyson’s
records. This warranty provides, at no extra cost to you, all labor and parts necessary
to ensure your machine is in proper operating condition during the warranty period.
The replacement of any part of your machine under warranty will not extend the
period of warranty. Any parts which are returned and replaced by Dyson will become
the property of Dyson. Please call the Dyson Helpline at 1-866-276-3886 for more
information.
• For refurbished machines, length of warranty may differ, please see warranty letter
included with machine for warranty terms.
• This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson shall not be liable for costs, damages or repairs incurred as a result of, due to,
or from:
• Purchases of machines from unauthorized dealers.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use
not in accordance with the Dyson Operating Manual.
• Use of the machine other than for normal domestic purposes within the United
States, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or recommended by Dyson.
• External sources such as weather, electrical outages or power surges.
• Repairs or alterations carried out by unauthorized parties or agents.
• Clearing blockages from your machine or washing of the filter.
• Normal wear and tear, including normal wearing parts, such as clear bin, belt,
filter, brush bar, hose assembly and power cord (or where external damage or
abuse is diagnosed), carpet or floor damage due to use not in accordance with
manufacturer’s instructions or failure to turn the brush bar off when necessary.
• Damage as a result of use not in accordance with the rating plate.
• Use of this machine on rubble, ash, plaster, drywall, liquids, or wet surfaces.
• Additionally, this limited warranty does not apply to any machine that has had the
serial number altered or removed.
WARRANTY LIMITATIONS AND EXCLUSIONS
• Any implied warranties relating to your machine including but not limited to warranty
of merchantability or warranty of fitness for a particular purpose, are limited to the
duration of this warranty. This limitation is not allowed by some States, and so this
limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service described
below. Dyson will not be liable for any consequential damages or incidental
damages you may incur in connection with your purchase and use of your machine.
This limitation is not allowed by some States and so this limitation may not apply
to you.
• This limited warranty gives you specific legal rights. You may also have other rights
which vary by State.
• This limited warranty is not transferable.
WARRANTY SERVICE
• You may have opted to auto-register your machine. If you have not, please visit
Dyson.com to register your machine.
• Before a service can take place, the terms of the warranty require that you contact
the Dyson Helpline with your model name/number, serial number, date and place
of purchase.
• Please keep your purchase receipt in a safe place to ensure you have this information.
• All work will be coordinated by Dyson or its authorized agents.
• Any replaced defective parts will become the property of Dyson.
• Service under this warranty will not extend the period of this warranty.
• If your machine is not functioning properly, please call the Dyson Helpline at
1-866-276-3886. Most issues can be rectified over the telephone by our trained
Customer Care staff.
IMPORTANT DATA PROTECTION INFORMATION
PRIVACY AND PERSONAL DATA PROTECTION
You will need to provide us with basic contact information when you register your
Dyson Product or the Dyson Link app;
WHEN REGISTERING YOUR DYSON LIGHT:
• You will need to provide us with basic contact information to register your light and
enable us to support your warranty.
WHEN REGISTERING VIA THE DYSON LINK APP
You will need to provide us with basic contact information to register the Dyson
Link app.
• When you register, you will have the opportunity to choose whether you would like
to receive communications from us. If you opt-in to communications from Dyson, we
will send you details of special offers and news of our latest innovations. We never
sell your information to third parties and only use information that you share with
us as defined by our privacy policies which are available on our website at privacy.
dyson.com.
ONLINE SUPPORT
• For online help, general tips, videos and useful information about Dyson.
www.dyson.com/support
DISPOSAL INFORMATION
• Dyson products are made from high grade recyclable materials.
Recycle where possible.
Note your serial number for future reference.
This illustration is for example purposes only.
Your serial number can be found on your rating plate which is behind the clear bin.
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