Monogram
®
Owner’s Manual
for Built-In
36″All Refrigerators
and 36″All Freezers
www.monogram.com
Consumer Information
Refrigerator/Freezer
2
Introduction
Your new Monogram refrigerator/freezer makes an eloquent statement of style, convenience
and kitchen planning flexibility. Whether you chose it for its purity of design, practical storage
arrangements or assiduous attention to detail—or for all of these reasons—you’ll find that your
Monogram refrigerator/freezer’s superior blend of form and function will delight you for years
to come.
The Monogram refrigerator/freezer was designed to provide the flexibility to blend in with
your kitchen cabinetry. Decorative door insert panels allow it to match your kitchen cabinets
or blend with your kitchen decor. Custom handles are also available to further personalize
your refrigerator/freezer. Through a series of product and trim kit choices, the Monogram
refrigerator/freezer can be beautifully integrated into the kitchen.
Since this is designed to be a built-in product, custom panels are required on the front of
the Monogram refrigerator/freezer. Consult your kitchen designer or cabinetmaker for your
customized look.
The information on the following pages will help you operate and maintain your
refrigerator/freezer properly.
If you have any other questions, visit our Website at: www.monogram.com.
Contents
Consumer Services
Important Phone Numbers . . . . . . . . . . . . . . . . .20
Model and Serial Numbers . . . . . . . . . . . . . . . . . . .3
Problem Solver . . . . . . . . . . . . . . . . . . . . . . . . .16, 17
Product Registration . . . . . . . . . . . . . . . . . . . . .3, 22
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Warranty for Customers in Canada . . . . . . . . . .23
Warranty for Customers in the USA . .Back Cover
Care and Cleaning
Cleaning—Outside and Inside . . . . . . . . . . . . . . .13
Condenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Light Bulb Replacement . . . . . . . . . . . . . . . . . . . 14
Vacation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Operating Instructions
Automatic Icemaker . . . . . . . . . . . . . . . . . . . . . . . . .9
Shelves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11, 12
Storage Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Temperature Controls . . . . . . . . . . . . . . . . . . . . . . .8
Water Filter Accessory . . . . . . . . . . . . . . . . . . . . . . .9
Wine Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Preparation
Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Leveling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Before
using
your
refrigerator/
freezer
Read this manual carefully. It is intended to
help you operate and maintain your new
refrigerator/freezer properly.
Keep it handy for answers to your questions.
If you don’t understand something or need
more help:
Visit our Website at: www.monogram.com
3
Write
down the
model &
serial
numbers
You’ll see them on a label inside the
refrigerator/freezer under the storage drawers.
These numbers are also on the Consumer
Product Ownership Registration Card included
with this manual.
Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence
or service calls concerning your
refrigerator/freezer.
If you received
a damaged
refrigerator/
freezer
Immediately contact the dealer (or builder)
that sold you the refrigerator/freezer.
Save time
& money
Before you request service, check the Problem
Solver in the back of this manual.
It lists causes of minor operating problems that
you can correct yourself.
If you
need
service
To obtain service, see the Consumer Services
page in the back of this manual.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.
For customers in the USA:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
For customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number to:
Manager, Consumer Relations
Camco Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3
4
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING
–
When using this
appliance, always exercise basic safety
precautions, including the following:
• Use this appliance only for its intended
purpose as described in this Owner’s Manual.
• This refrigerator/freezer must be properly
installed in accordance with the Installation
Instructions before it is used.
• Do not allow children to climb, stand or hang
on the shelves in the refrigerator/freezer.
They could damage the refrigerator/freezer
and seriously injure themselves.
• Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may adhere to these extremely cold
surfaces.
• Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
• If your freezer has an automatic icemaker,
avoid contact with the moving parts of the
ejector mechanism, or with the heating
element located on the bottom of the
icemaker. Do not place fingers or hands on
the automatic icemaking mechanism while
the refrigerator/freezer is plugged in.
• Unplug your refrigerator/freezer before
cleaning and making repairs. NOTE: We
strongly recommend that any servicing be
performed by a qualified individual.
• Before replacing a burned-out light bulb,
the refrigerator/freezer should be
unplugged in order to avoid contact with a
live wire filament. (A burned-out light bulb
may break when being replaced.) NOTE:
Turning control to OFF does not remove
power to the light circuit.
• Do not refreeze frozen foods which have
thawed completely.
w DANGER: RISK OF CHILD ENTRAPMENT
Child entrapment and suffocation are not
problems of the past. Junked or abandoned
refrigerator/freezers are still dangerous…even
if they will sit for “just a few days.” If you are
getting rid of your old refrigerator/freezer,
please follow the instructions below to help
prevent accidents.
Before You Throw Away Your Old
Refrigerator/Freezer or Freezer:
• Take off the doors.
• Leave the shelves in place so that children
may not easily climb inside.
CFC DISPOSAL
Your old refrigerator/freezer has a cooling
system that used CFCs (chlorofluorocarbons).
CFCs are believed to harm stratospheric ozone.
If you are throwing away your old
refrigerator/freezer, make sure the CFC
refrigerant is removed for proper disposal by
a qualified servicer. If you intentionally release
this CFC refrigerant you can be subject to
fines and imprisonment under provisions of
environmental legislation.
5
LIRE ET CONSERVER CES INSTRUCTIONS
AVERTISSEMENT :
Lorsque vous utilisez le réfrigérateur/congélateur,
observez toujours certaines précautions de
base, notamment :
• N’utilisez l’appareil que pour son usage
prévu, comme décrit dans le présent manuel
de l’utilisateur.
• Installez le réfrigérateur/congélateur
conformément aux directives d’installation
avant de l’utiliser.
• Ne laissez pas les enfants grimper, s’asseoir,
se tenir debout ni se pendre aux clayettes du
réfrigérateur/congélateur. Ils pourraient
endommager le réfrigérateur et se blesser
gravement.
• Une fois le congélateur en marche,
ne touchez pas les surfaces froides du
congélateur, surtout si vous avez les mains
humides ou mouillées : la peau risque
d’adhérer à ces surfaces très froides.
• N’entreposez et n’utilisez pas d’essence ou
autres vapeurs et liquides inflammables à
proximité de cet appareil ou de tout autre
appareil électroménager.
• Pour les réfrigérateurs doté d’une machine à
glaçons automatique, évitez le contact avec
les pièces mobiles du mécanisme éjecteur
ou avec l’élément chauffant situé à la partie
inférieure de la machine à glaçons. Ne posez
pas les doigts ou les mains sur le mécanisme
de la machine à glaçons pendant que le
réfrigérateur/congélateur est branché.
• Débranchez votre réfrigérateur/congélateur
avant de le nettoyer et de le réparer.
REMARQUE : Nous vous recommandons
vivement de confier toute réparation à un
technicien qualifié.
• Avant de remplacer une ampoule grillée,
le réfrigérateur/congélateur doit être
débranché afin d’éviter tout contact avec un
fil sous tension. (Une ampoule grillée peut se
briser pendant l’opération). REMARQUE :
Lorsque vous placez la commande sur «0»
(éteint), l’alimentation électrique de
l’ampoule n’est pas coupée.
• Ne faites PAS recongeler des aliments
surgelés qui ont complètement dégelé.
w DANGER : RISQUES POUR LES ENFANTS
Les enfants pris au piège ou morts d’asphyxie
sont toujours d’actualité. Les appareils de
réfrigération abandonés sont toujours aussi
dangereux, même si on n’attend que “quelque
jours” pour s’en débarasser. Si vous ne gardez
pas votre ancien appareil, veuillez suivre les
directives ci-dessous afin de prévenir les
accidents.
Avant de vous débarasser de votre vieux
appareil de réfrigération :
• Démontez les portes.
• Laissez les clayettes en place afin d’empêcher
les enfants de grimper à l’intérieur.
SE DÉBARRASSER DU CFC
Les vieux appareils de réfrigération ont un
système de refroidissement qui a utilisé les CFC
(chlorofluorocarbones). Les CFCs sont jugés
nocifs pour l’ozone stratosphérique.
Si vous débarrassez de votre viel appareil de
réfrigération, assurez-vous que le frigorigène
avec CFC soit enlevé correctement par un
technicien qualifié. Si vous libérez
intentionnellement ce frigogène avec CFC
vouz pouvez être soumis aux contraventions
et à l’emprisonnement après les stipulations
des lois sur l’environment.
6
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or
remove the third (ground) prong from the
power cord. For personal safety, this appliance
must be properly grounded.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall
outlet to minimize the possibility of electric
shock hazard from this appliance.
Have the wall outlet and circuit checked by
a qualified electrician to make sure the outlet
is properly grounded.
Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a
properly grounded 3-prong wall outlet.
The refrigerator/freezer should always be
plugged into its own individual electrical outlet
which has a voltage rating that matches the
rating plate.
DO NOT USE AN ADAPTER PLUG TO
CONNECT THE REFRIGERATOR/FREEZER
TO A 2-PRONG OUTLET.
DO NOT USE AN EXTENSION CORD
WITH THIS APPLIANCE.
This provides the best performance and also
prevents overloading house wiring circuits
which could cause a fire hazard from
overheated wires.
Never unplug your refrigerator/freezer by
pulling on the power cord. Always grip plug
firmly and pull straight out from the outlet.
Repair or replace immediately all power
cords that have become frayed or otherwise
damaged. Do not use a cord that shows cracks
or abrasion damage along its length or at
either end.
When moving the refrigerator/freezer away
from the wall, be careful not to roll over or
damage the power cord.
SAVE THESE
INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
7
RACCORDEMENT ÉLECTRIQUE
Ne coupez ni retirez en aucun cas la troisième
broche (mise à la terre) de la fiche du cordon
d’alimentation. Pour votre sécurité, cet
appareil doit être correctement mis à la terre.
Le cordon d’alimentation de cet appareil est
muni d’une fiche à 3 broches (mise à la terre)
qui se branche dans une prise mural ordinaire
à 3 alvéoles (mise à la terre) pour réduire au
minimum les risques du chocs électriques.
Faites examiner la prise de courant et le circuit
par un électricien qualifié pour vous assurer
que la prise est correctement mise à la terre.
Si la prise murale est du type standard à 2
alvéoles, il vous incombe de la faire remplacer
par une prise à 3 alvéoles correctement mise
à la terre.
Le réfrigérateur/congélateur doit toujours être
branché dans sa propre prise de courant, dont la
tension nominale est identique à celle indiquée
sur la plaque signalétique.
N’UTILISEZ PAS UNE FICHE
D’ADAPTATION POUR RACCORDER
LE RÉFRIGÉRATEUR/CONGÉLATEUR
DANS UNE PRISE MURALE À 2 ALVÉOLES.
N’UTILISEZ PAS DE CORDONS
PROLONGATEURS AVEC CET APPAREIL.
Cette précaution est recommandée pour
garantir un rendement optimum et éviter une
surcharge des circuits électriques de la
résidence, ce qui pourrait créer un risque
d’incendie par surschauffe des fils.
Ne débranchez jamais l’appareil en tirant le
cordon d’alimentation. Saisissez fermement
la fiche du cordon et tirez droit pour la retirer
de la prise.
Réparez ou remplacez immédiatement tout
cordon effiloché ou endommagé. N’utilisez
pas un cordon fendillé ou présentant des
signes d’usure.
Lorsque vous déplacez l’appareil du mur, faites
attention de ne pas la faire rouler sur le cordon
d’alimentation afin de ne pas l’endommager.
CONSERVEZ CES
DIRECTIVES
8
Operating Instructions
Refrigerator/Freezer
Set the
temperature
control
WHEN YOU FIRST TURN THE
REFRIGERATOR/FREEZER ON,
SET THE CONTROL AT 5.
9 is the coldest setting, 1 is the warmest.
For colder or warmer temperatures, adjust
the control one number at a time.
IMPORTANT: When first setting the
control, or adjusting it, allow 24 hours for
the refrigerator/freezer to get cold.
NOTE: Turning the control to the
OFF position stops cooling in the
refrigerator/freezer, but does not shut off
power to the refrigerator/freezer.
How to test
temperatures
Use the milk test for the refrigerator. Place a
container of milk on the top shelf. Check it a
day later. If the milk is too warm or too cold,
adjust the temperature control.
Use the ice cream test for the freezer. Place
a container of ice cream in the center of the
freezer. Check it after a day. If it’s too hard
or too soft, adjust the temperature control.
Always allow 24 hours for the
refrigerator/freezer to reach the
temperature you set.
9
Automatic Icemaker (on some models)
Refrigerator/Freezer
Automatic
icemaker
(on some models)
A newly-installed refrigerator may take 12 to
24 hours to begin making ice.
The icemaker will produce seven cubes per
cycle—approximately 100–130 cubes in a 24-hour
period, depending on freezer compartment
temperature, room temperature, number of
door openings and other use conditions.
If your refrigerator is operated before the water
connection is made to the icemaker, set the
power switch to O (off).
When the refrigerator has been connected to
the water supply, set thepower switch to I (on).
The green light will come on.
The icemaker will fill with water when it cools
15 °F. A newly-installed refrigerator may take
12 to 24 hours to begin making ice cubes.
Throw away the first few batches of ice to allow
the water line to clear.
Be sure nothing interferes with the sweep of the
feeler arm.
When the bin fills to the level of the feeler arm,
the icemaker will stop producing ice.
It is normal for several cubes to be joined
together.
If ice is not used frequently, old ice cubes will
become cloudy, taste stale and shrink.
If ice cubes get stuck in the icemaker, the green
power light will blink. To correct this, set the
power switch to O (off) and remove the cubes.
Set the power switch to I (on) to restart the
icemaker.
After the icemaker has been turned on again,
there will be a delay of about 45 minutes before
the icemaker resumes operations.
NOTE: In homes with lower-than-average water
pressure, you may hear the icemaker cycle
multiple times when making one batch of ice.
Water filter
accessory
The water filter is an option at extra cost and is
available from your dealer. Specify WR97X0214.
It has complete installation instructions and
installs on 1/4″O.D. water line.
Icemaker
Feeler Arm
Power Switch
Green
Power Light
10
Storage Drawers
Refrigerator/Freezer
Refrigerator –
Sealed snack
pans
The sealed snack pans retain high humidity
for the convenient storage of lunch meats and
cheese, hors d’oeuvres, spreads and snacks.
To remove a snack pan, pull the pan out and lift
the front of the pan up until it snaps out of the
wire holder.
To replace a snack pan, place the back of the
pan in the wire holder. Lower the front of the
pan, then push down until the front of the pan
snaps into the wire holder.
Drawer
removal
Drawers in the refrigerator/freezer will
stop before coming all the way out, to help
prevent contents from spilling onto floor.
To remove a drawer, pull the drawer out and lift
the front of the drawer up and out of the wire
holder. Lift the back of the drawer up and out.
To remove the upper drawers when the door
cannot be opened fully, the shelf above the
drawers must be removed. Push the shelf back
then lift up. Tilt the cover and take it out.
To replace a drawer, place the back of the
drawer in the wire holder, making sure the
extensions of the side of the drawer fit into
the back of the wire holder. Lower the front
of the drawer into the wire holder. Press
firmly on the top of the drawer.
Refrigerator –
Storage
drawers
The upper drawers have individual, adjustable
humidity controls that let you control the
amount of cold air entering the drawers.
Slide the control all the way to the High setting
and the drawer provides higher humidity levels
recommended for most leafy vegetables.
Slide the control all the way to the Low setting
and the drawer provides lower humidity levels
recommended for most fruits.
Excess water that may accumulate in the
bottom of the drawers should be emptied
and the drawers wiped dry.
11
Shelves
Refrigerator/Freezer
Adjustable
shelves
Tempered glass shelves in the refrigerator and
wire shelves in the freezer enable you to make
efficient shelf arrangements to fit your family’s
food storage needs.
To remove shelves: Tilt shelf up at front,
then lift it up and out of tracks on rear wall
of refrigerator/freezer.
To replace shelves: Select desired shelf height.
With shelf front raised slightly, engage top lugs
in tracks at rear of cabinet. Then lower front of
shelf until it locks into position.
Removable
wine rack
(on some models)
The wine rack is designed to hold a bottle on its
side and will fit on any shelf.
To relocate the wine rack: Pull the wine rack
straight out, position its lip over the right edge
of the shelf you want to suspend it from and
push it all the way in.
12
Shelves
Refrigerator/Freezer
Door
shelves
Some door shelves are adjustable and can be
moved up and down to meet your storage needs.
The deeper door shelves must be placed at the
bottom of the door.
To remove: Lift the shelf up and slide it
towards you.
13
Care and Cleaning
Refrigerator/Freezer
Cleaning
outside
The door handles and trim can be cleaned with
a cloth dampened with a solution of mild liquid
dishwashing detergent and water. Dry with a
soft cloth. Don’t use wax on the door handles
or trim.
The stainless steel panels and door handles
(on some models) can be cleaned with a
commercially available stainless steel cleaner
such as Stainless Steel Magic™.
Stainless Steel Magic™ is available at Ace, True
Value, Servistar, HWI and other leading stores.
It is also available through GE Parts and
Accessories, 800.626.2002. Order part number
WX10X15.
Do not use appliance wax or polish on the
stainless steel.
Cleaning
inside
To help prevent odors,
leave an open box
of baking soda in the
refrigerator/freezer.
Unplug the
refrigerator/freezer
before cleaning. If this is
not practical, wring excess moisture out
of sponge or cloth when cleaning around
switches, lights or controls.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda to
a quart (1 liter) of water. This both cleans and
neutralizes odors. Rinse and wipe dry.
Other parts of the refrigerator/freezer—
including door gaskets, meat and vegetable
drawers, ice storage bin and all plastic
parts—can be cleaned the same way. After
cleaning the door gaskets, apply a thin layer of
petroleum jelly to the door gaskets at the hinge
side. This helps keep the gaskets from sticking
and bending out of shape.
Avoid cleaning cold glass shelves with hot water
because the extreme temperature difference
may cause them to break. Handle glass shelves
carefully. Bumping tempered glass can cause it
to shatter.
Do not wash any plastic refrigerator/freezer
parts in the dishwasher.
Condenser
To clean the condenser fins:
First turn off the power at the circuit breaker
or fuse box. Wait about 30 minutes for the
condenser area to cool. Then remove the
decorative panel by lifting up and toward you.
Use a soft bristle brush to loosen dust and lint
on the condenser fins. Use a vacuum hose to
remove soil.
After cleaning: Reconnect power at the fuse box
or circuit breaker.
Replace the decorative panel.
Decorative Panel
Care and Cleaning
Refrigerator/Freezer
14
Preparing
for vacation
For long vacations or absences, remove food
and unplug the refrigerator/freezer. Move the
control to OFF, and clean the interior with a
baking soda solution of one tablespoon (15 ml)
of baking soda to one quart (1 liter) of water.
Leave the doors open.
For shorter vacations, remove perishable foods
and leave the control at the regular setting.
However, if the room temperature is expected
to drop below 60°F (16°C), follow the same
instructions as for extended vacations.
Move icemaker power switch to the O (off)
position and shut off the water supply to the
refrigerator/freezer.
Upper light
bulb
replacement
Turning the control to OFF does not remove
power to the light circuit.
There are light bulbs at the top of the
refrigerator/freezer.
To replace a bulb:
1 Turn off power at the circuit breaker or
fuse box.
2 Grasp the back of the shield with both hands,
pull the light shield forward and rotate down.
This will release the tabs at the back of the
shield from the back wall of the refrigerator.
Next, move the shield back to release the tabs
at the front of the shield.
3 Replace with the same size bulb and reinstall
the shield.
4 Turn the power on.
Lower light
bulb
replacement
To replace a bulb:
1 Turn off power at the circuit breaker or fuse
box.
2 Remove the top two drawers.
3 Replace with the same size bulb, reinstall the
drawers, and turn the power on.
15
Preparation
Refrigerator/Freezer
Leveling
This model has 4-point leveling. All 4 corners
are supported by leveling legs. The front wheels
are non-adjustable; they are only used for
positioning the unit.
• To level the back of the unit, turn hex nut
located above the front wheels.
• To level the front of the unit, use a 1
1
⁄4″open
end wrench and adjust the leveling legs.
• Turn hex nut or front leveling leg clockwise
to raise the unit, counter-clockwise to lower
the unit.
See the Installation Instructions (Pub. No.
49-60073) for complete directions.
Refrigerator/
freezer
location
Do not install the refrigerator/freezer where
temperatures will be below 60°F (16°C) because
it will not run often enough to maintain proper
temperatures.
Do install it on a floor strong enough to support
a fully loaded refrigerator/freezer.
Clearances
If the refrigerator/freezer is to be installed in a
corner, a 4″clearance is required on the hinge
side for a 90° door opening and access to fresh
food drawers. A 10″clearance is required on the
hinge side to remove pans.
No other clearances at top, sides or back are
required.
Hex Nut
Wheel
Leveling Leg
The Problem Solver
Refrigerator/Freezer
16
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
REFRIGERATOR/ • May be in defrost cycle when motor does not operate for about 30
FREEZER DOES NOT minutes.
OPERATE
• Temperature control in the OFF position.
• If interior light is not on, refrigerator/freezer may not be plugged in
at wall outlet.
• The fuse is blown/circuit breaker is tripped. Replace fuse or reset
the breaker.
MOTOR OPERATES • Normal when refrigerator/freezer is first plugged in. Wait
FOR LONG PERIODS 24 hours for the refrigerator/freezer to completely cool down.
OR CYCLES ON AND
• Often occurs when large amounts of food are placed in
OFF FREQUENTLY
refrigerator/freezer. This is normal.
• Door left open or package holding door open.
• Hot weather or frequent door openings. This is normal.
• Temperature control set at the coldest setting. See Temperature
Control.
• Condenser needs cleaning. See Care and Cleaning.
VIBRATION OR • See Leveling.
RATTLING
(Slight vibration
is normal.)
OPERATING • The high speed compressor motor required to maintain near zero
SOUNDS temperatures in the large freezer may produce higher sound levels
than your old refrigerator/freezer.
• Normal fan air flow—one fan blows cold air through
refrigerator/freezer—another fan cools the compressor motor.
• These NORMAL sounds will also be heard from time to time:
• Defrost timer switch clicks at defrost.
• Defrost water dripping.
• Temperature control clicks ON or OFF.
• Refrigerant boiling or gurgling.
• Cracking or popping of cooling coils caused by expansion and
contraction during defrost and refrigeration following defrost.
• Ice cubes dropping into the bin and water running in pipes as
icemaker refills.
DOOR NOT CLOSING • Refrigerator/freezer not level. See Leveling.
PROPERLY
REFRIGERATOR/ • Temperature control not set cold enough. See Temperature
FREEZER Control.
TOO WARM
• Warm weather or frequent door openings.
• Door left open for long time.
• Package may be holding door open.
(Modern refrigerators
and freezers with more
storage space and a
larger freezer require
more operating time.
They start and stop
often to maintain even
temperatures.)
17
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
FROST OR ICE • Door left open or package holding door open.
CRYSTALS ON
• Too frequent or too long door openings.
FROZEN FOOD
(Frost within package
is normal.)
SLOW ICE CUBE • Door may have been left open.
FREEZING
• Turn temperature control to a colder setting.
ICE CUBES HAVE • Old cubes need to be discarded.
ODOR/TASTE
• Ice storage bin needs to be emptied and washed.
• Unsealed packages in freezer may be transmitting odor/taste to ice
cubes.
• Interior of freezer needs cleaning. See Care and Cleaning.
• Poor-tasting incoming water. Install a water filter.
AUTOMATIC • Icemaker power switch is in the O (off) position.
ICEMAKER
• Water supply turned off or not connected.
DOES NOT WORK
• Freezer too warm.
• Piled up cubes in storage bin may cause icemaker to shut off too soon.
Level cubes by hand.
MOISTURE FORMS • Not unusual during periods of high humidity. Wipe surface dry.
ON OUTSIDE OF
REFRIGERATOR/
FREEZER
MOISTURE • Too frequent or too long door openings.
COLLECTS INSIDE
• In humid weather, air carries moisture into refrigerator/freezer when
doors are opened.
REFRIGERATOR/ • Foods with strong odors should be tightly covered.
FREEZER
• Check for spoiled food.
HAS ODOR
• Interior needs cleaning. See Care and Cleaning.
• Defrost water system needs cleaning.
• Keep open box of baking soda in refrigerator/freezer; replace every
3 months.
INTERIOR LIGHT • No power at outlet.
DOES NOT WORK
• Light bulb needs replacing. See Care and Cleaning.
Notes
Refrigerator/Freezer
18
Notes
Refrigerator/Freezer
19
20
Consumer Services
Refrigerator/Freezer
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE,
we’ll be there. All you have to do is call—toll- free!
GE Answer
Center
®
In the USA:
800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Center®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center® service is open
24 hours a day, 7 days a week.
In Canada, call 888.880.3030.
OR
Visit our Website at: www.monogram.com
In-Home Repair
Service
In the USA:
800.444.1845
In Canada:
888.880.3030
A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Consumer Service company-operated locations offer
you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,
9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance
inside and out—so most repairs can be handled in just one visit.
Service Contracts
In the USA:
800.626.2224
In Canada:
888.880.3030
You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.
Parts and
Accessories
In the USA:
800.626.2002
In Canada:
888.880.3030
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
For Customers
With Special
Needs…
In the USA:
800.626.2000
GE offers Braille controls for a variety of GE appliances, and a
brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Consumers with impaired hearing or speech who have access to a
TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.
21
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
Place
1st Class
Letter
Stamp
Here
GE Appliances
Consumer Product
Ownership Registration
Important Mail Today
22
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to
have you as a customer!
Follow these three steps to protect your new appliance investment:
1
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of mind
of knowing we can
contact you in the
unlikely event of a
safety modification.
2
After completing this
registration, write your
model and serial numbers
in this manual. You will
need this information
should you require service.
The service number in the
USA: 800.444.1845. In
Canada: 888.880.3030.
3
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Important: To ensure that your product is registered, mail the separate product registration card.
If the separate product registration card is missing, fold and mail the form below. No envelope is needed.
Consumer Product Ownership Registration
Product Model Serial
Refrigerator
Important
Mail
Today!
First
Name
Apt. #
Street
Address
City
Last
Name
Zip
CodeState
Date Placed
In Use
Month Day Year
Phone
Number
TAPE CLOSED
FOLD HERE
Mr. l Ms. l Mrs. l Miss l
General Electric Company
Louisville, KY 40225
Monogram®
✄ ✄
✄
www.monogram.com
23
Warranty for Customers in Canada
Refrigerator/Freezer
YOUR MONOGRAM WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.
WHAT IS
COVERED
From the Date
of the Original
Purchase
FULL TWO-YEAR WARRANTY
For two years from date of original purchase, we will provide, free of charge, parts and service labor in
your home to repair or replace any part of the refrigerator/freezer that fails because of a manufacturing
defect.
FULL FIVE-YEAR WARRANTY
For five years from date of original purchase, we will provide, free of charge, parts and service labor in
your home to repair or replace any part of the sealed refrigerating system (the compressor, condenser,
evaporator and all connecting tubing) that fails because of a manufacturing defect.
LIMITED ADDITIONAL SEVEN-YEAR WARRANTY ON THE SEALED SYSTEM
For the sixth through twelfth year from the date of the original purchase, we will provide, free of
charge, replacement parts for any part of the sealed refrigerating system (the compressor, condenser,
evaporator and all connecting tubing) that fails because of a manufacturing defect. You pay for the
service trip to your home and for service labor charges.
LIMITED LIFETIME WARRANTY ON ACCURIDE® SLIDES
From the date of the original purchase we will provide, free of charge, replacement parts for
any part of the Accuride Slides that fails because of a manufacturing defect. You pay for the service
trip to your home and for service labor charges.
This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in Canada.
All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care® servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, call 888.880.3030.
Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from province to province. To know what your legal
rights are in your province, consult your local or provincial consumer affairs office.
Warrantor: Camco Inc.
WHAT IS NOT
COVERED
• Service trips to your home to teach you how to
use the product.
• Replacement of house fuses or resetting of
circuit breakers.
• Incidental or consequential damage caused by
possible defects with this appliance.
• Damage to the product caused by accident, fire,
floods or acts of God.
• Failure of the product if it is used for
other than its intended purpose or used
commercially.
• Improper installation.
If you have an installation problem, contact
your dealer or installer. You are responsible for
providing adequate electrical, plumbing and
other connecting facilities.
Warranty for Customers in the USA
Refrigerator/Freezer
YOUR MONOGRAM WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.
WHAT IS
COVERED
From the Date
of the Original
Purchase
FULL TWO-YEAR WARRANTY
For two years from date of original purchase, we will provide, free of charge, parts and service labor
in your home to repair or replace any part of the refrigerator/freezer that fails because of a manufacturing
defect.
FULL FIVE-YEAR WARRANTY
For five years from date of original purchase, we will provide, free of charge, parts and service labor
in your home to repair or replace any part of the sealed refrigerating system (the compressor, condenser,
evaporator and all connecting tubing) that fails because of a manufacturing defect.
LIMITED ADDITIONAL SEVEN-YEAR WARRANTY ON THE SEALED SYSTEM
For the sixth through twelfth year from the date of the original purchase, we will provide, free of
charge, replacement parts for any part of the sealed refrigerating system (the compressor, condenser,
evaporator and all connecting tubing) that fails because of a manufacturing defect. You pay for
the service trip to your home and for service labor charges.
LIMITED LIFETIME WARRANTY ON ACCURIDE® SLIDES
From the date of the original purchase we will provide, free of charge, replacement parts for
any part of the Accuride Slides that fails because of a manufacturing defect. You pay for the service
trip to your home and for service labor charges.
This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C.
In Alaska the warranty is the same except that it is LIMITED because you must pay to ship
the product to the service shop or for the service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care® servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the U.S.A. call
800.444.1845.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state. To know what your legal rights are in
your state, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
WHAT IS NOT
COVERED
• Service trips to your home to teach you how to
use the product.
• Replacement of house fuses or resetting of
circuit breakers.
• Incidental or consequential damage caused by
possible defects with this appliance.
• Damage to the product caused by accident,
fire, floods or acts of God.
• Failure of the product if it is used for other than
its intended purpose or used commercially.
• Improper installation.
If you have an installation problem, contact
your dealer or installer. You are responsible for
providing adequate electrical, plumbing and
other connecting facilities.
• Loss of food due to spoilage.
Part No. 162D9646P002
Pub No. 49-60141
Printed in the United States
05-01 JR
General Electric Company
Louisville, KY 40225
Monogram®
80013 Rev. 01
