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18
LIMITED 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED GUARANTEE
WHAT IS COVERED
• The repair or replacement of your Dyson appliance (at Dyson’s discretion) if
it is found to be defective due to faulty materials, workmanship or function
within 2 years of purchase or delivery (if any part is no longer available or out
of manufacture Dyson will replace it with a functional replacement part).
• Where this appliance is sold outside of the EU, this guarantee will only be valid
if the appliance is used in the country in which it was sold.
• Where this appliance is sold within the EU, this guarantee will only be valid (i) if the
appliance is used in the country in which it was sold or (ii) if the appliance is used
in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the
United Kingdom and the same model as this appliance is sold at the same voltage
rating in the relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product where a defect
is the result of:
• Damage caused by not carrying out the recommended appliance maintenance.
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
carelessness or operation or handling of the appliance which is not in accordance
with the Dyson Operating Manual.
• Use of the appliance for anything other than the use it is designed for.
• Use of the appliance outside of "normal use".
• Use of the appliance in salons or by stylists.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Normal wear and tear (e.g. fuse etc.).
If you are in any doubt as to what is covered by your guarantee, please contact
the Dyson Helpline.
SUMMARY OF COVER
• The guarantee becomes effective from the date of purchase (or the date of delivery
if this is later).
• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out will be chargeable. Keep your receipt or
delivery note.
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced by Dyson will become the property of Dyson.
• The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
Additional information
14.06.2018 11:52 - C89209-DYS_OPMAN_UK_HS01-X308-OPMAN_15_4c0s
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