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This happens when viewing an image on a 4:3 TV. Set [TV Type] correctly and play back
the image.
[282] Troubleshooting Troubleshooting Playback on a TV
Black bands appear at the top and bottom of the LCD
monitor of the 4:3 TV.
This happens when viewing an image on a 4:3 TV. This is not a malfunction.
[283] Troubleshooting Troubleshooting Copying/Connecting to other devices
Images are not copied correctly.
You cannot copy images using the HDMI cable.
An AV cable (sold separately) is not connected properly. Make sure that the cable is
connected to the input jack of the device.
Do not close the LCD monitor while copying files. Copying will be interrupted.
[284] Troubleshooting Troubleshooting Connecting to a computer
PlayMemories Home cannot be installed.
An Internet connection is required to install PlayMemories Home.
Check the computer environment or installation procedure required to install
PlayMemories Home.
[285] Troubleshooting Troubleshooting Connecting to a computer
PlayMemories Home does not work correctly.
Quit PlayMemories Home and restart your computer.
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