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64
Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs.
Should any problem persist, consult your
nearest Sony dealer (for customers in the
USA only).
Power
The power is not turned on.
, Check that the AC power cord is connected
securely.
Picture
There is no picture/picture noise appears.
, Re-connect the connecting cord securely.
, The connecting cords are damaged.
, Check the connection to your TV (page 16)
and switch the input selector on your TV so
that the signal from the player appears on
the TV screen.
, The disc is dirty or flawed.
, If the picture output from your player goes
through your VCR to get to your TV or if
you are connected to a combination TV/
VIDEO player, the copy-protection signal
applied to some DVD programs could affect
picture quality. If you still experience
problems even when you connect your
player directly to your TV, please try
connecting your player to your TV’s S
VIDEO input (page 16).
, You have set the player to progressive
format (the PROGRESSIVE indicator
lights up in blue) eventhough your TV
cannot accept the progressive signal. In this
case, press the PROGRESSIVE button on
the front panel until the progressive
indicator turns off.
, Even if your TV is compatible with
progressive format (480p) signals, the
image may be affected when you set the
player to progressive format. In this case,
press the PROGRESSIVE button so that the
PROGRESSIVE indicator turns off and the
player is set to normal (interlace) format.
Even though you set the aspect ratio in “TV
TYPE” of “SCREEN SETUP,” the picture
does not fill the screen.
, The aspect ratio of the disc is fixed on your
DVD.
Sound
There is no sound.
, Re-connect the connecting cord securely.
, The connecting cord is damaged.
, The player is connected to the wrong input
jack on the amplifier (receiver) (page 21,
22, 23).
, The amplifier (receiver) input is not
correctly set.
, The player is in pause mode or in Slow-
motion Play mode.
, The player is in fast forward or fast reverse
mode.
, If the audio signal does not come through
the DIGITAL OUT (OPTICAL or
COAXIAL) jack, check the audio settings
(page 63).
, While playing a Super VCD on which the
audio track 2 is not recorded, no sound will
come out when you select “2:STEREO,”
“2:1/L,” or “2:2/R.”
Sound is noisy.
, When playing a CD with DTS sound tracks,
noise will come from the LINE OUT L/R
(AUDIO) jacks or DIGITAL OUT
(OPTICAL or COAXIAL) jack (page 26).
Sound distortion occurs.
, Set “AUDIO ATT” in “AUDIO SETUP” to
“ON” (page 62).
The sound volume is low.
, The sound volume is low on some DVDs.
The sound volume may improve if you set
“AUDIO DRC” to “TV MODE” (page 62).
, Set “AUDIO ATT” in “AUDIO SETUP” to
“OFF” (page 62).
Operation
The remote does not function.
, There are obstacles between the remote and
the player.
, The distance between the remote and the
player is too far.
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