BETTER BUSINESS BUREAU
Accredited business with A+ rating
IN-HOUSE SUPPORT STAFF
Customer Service & Repair teams
are not outsourced
MULTIPLE AVENUES OF SUPPORT
(Live Chat, E-mail, Phone, Facebook)
MULTIPLE WARRANTY* OPTIONS
Extended Warranties, Gold Service,
Optoma Express, 24/7 Maintenance
DEDICATED DEALER HOTLINE
Priority support line for dealers
QUICK RESPONSE TIME
With a veteran team of employees
24/7 SUPPORT
After hours support for urgent needs
WIDE COVERAGE
US, Canada and Latin America
At Optoma, customer service is a top
priority. We take pride in delivering the
highest quality service to each and every
one of our valuable customers. If you
ever need service, we will take owner-
ship and see it through to resolution.
Simply put, we care.
We Care!
Optoma’s World Class Customer Service
©2014 Optoma Technology, Inc. | www.OptomaUSA.com
Optoma’s service center is based out of
our US headquarters in Fremont, CA.
Our call center and repair center is not
outsourced, so when you need service,
you’ll be getting it direct from Optoma.
Our service center is staffed by a knowl-
edgeable team of veteran representatives.
Telephone response times are less than
1 minute on average; so rest assured,
you will get a quick response to all your
service needs.
For our dealers, we offer a special dealer
hotline that puts you to the front of the
queue. If you need help after hours, we
offer a 24/7 support hotline.
The Better Business Bureau has given us
an A+ rating, so you can feel confident that
we’ll deliver on our promise.
For your convenience, we have multiple
avenues of support, including live chat,
Facebook, E-mail, and phone. Contact us
in whichever way is most convenient; we’ll
be here for you.
Customer Service / Tech Support
Tel: 888-289-6786 (US and Canada)
Dedicated Dealer Hotline:
888-290-8889
24/7 After-hours Tech Support:
408-839-5577
“EVERYTHING was top notch from
you guys!! I am quite shocked at
how fast and professional every-
body at Optoma is!! Just absolutely
AMAZED!! THANK YOU
EVERYBODY at OPTOMA!!”
– Bill H. from Springfield, MO
Optoma USA HQ
3178 Laurelview Ct.
Fremont, CA 94538
Tel: (510) 897-8600
Fax: (510) 897-8601
Live Chat:
www.optomausa.com/company/contact.aspx
www.OptomaUSA.com
*Some warranties are only valid in the US.
