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46
BEFORE YOU CALL FOR SERVICE
PROBLEM POSSIBLE CAUSE SOLUTION
14 Lower oven will not
open.
• Lower oven door is locked. • See page 41 to unlock oven door.
• See 18 below.
15 Poor baking results.
• Oven controls improperly set.
• Rack position is incorrect.
• Incorrect cookware is used.
• Pan warped.
• Oven thermostat needs adjustment.
• Range not level.
• Oven door opened too frequently.
• Check if the controls have been properly
set. See page 30.
• See page 29.
• Use cookware suggested in recipe.
• Do not use pans that are dented or warped.
• See page 41.
• Place a marked glass measuring cup filled
with water on the center of the oven rack.
If the water level is uneven, refer to the
Installation Manual for leveling the range.
• Open oven door only after shortest
recommended baking time. Use Oven
Light pad to see the food in the oven.
16 Food does not broil
properly or smokes
excessively.
• Oven controls improperly set.
• Improper rack position being used.
• Aluminum foil was incorrectly used.
• For Conventional Broil, oven door was
closed during broiling.
• For Convection Broil, oven door was not
closed during broiling.
• Check if the controls have been properly
set. See page 33.
• See page 34.
• See page 29.
• Leave the door open to broil stop position
when using Conventional Broil.
• L eave t he door closed when using
Convection Broil.
17 Self-cleaning cycle does
not work.
• The oven temperature is too high to set a
self-cleaning cycle.
• Oven controls improperly set.
• Allow the oven to cool and reset the
controls.
• Check if the controls have been properly
set. See page 39.
18 Oven door does not open
after a clean cycle.
• Oven too hot. • Allow the oven to cool below locking
temperature.
19 Strong odor or light
smoke when range is
turned on.
• This is normal for a new range.
• Excessive food soils on the oven bottom.
• It will disappear after a few uses. Ventilate
the room to remove odors more quickly.
• Use a self-cleaning cycle. See page 39.
20 Display intermittently
shows Video Demo and
Set Clock.
• Power failure. • Touch Set Clock
pad on the display and
follow the directions. If the oven was in
use, you must reset the cooking function.
21 Steam from the vent.
• When using the bake or microwave feature,
it is normal to see steam from the food
coming out of the vent.
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