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20
Service
Fixing Malfunctions
Malfunctions are usually due to small details. Before
calling the Technical Assistance Service, you should
consider the following advice and warnings.
9 CAUTION
Repairs should only be done by a trained servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.
Normal operating noises of the cooktop
Induction technology is based on the creation of
electromagnetic fields. They may generate heat directly
on the bottom of the cookware. Pots and pans may
cause a variety of noises or vibrations depending on the
way they've been manufactured. These noises are
described as follows:
Low humming (like a transformer)
This noise is produced when cooking at a high heat
level. It is based on the amount of energy transferred
from the cooktop to the cookware. The noise ceases or
quiets down when the heat level is reduced.
Quiet whistling
This noise is produced when the cooking vessel is
empty. It ceases once water or food is placed in the
vessel.
Indicator Malfunction Solution
none The electric power supply has been cut
off.
Use other electrical appliances to check whether
there has been a power cut.
The appliance has not been correctly
connected following the connection
diagram.
Check that the appliance has been connected
correctly according to the connection diagram.
Electronic system malfunction. If the measures above cannot resolve the
malfunction, contact the Technical Assistance
Service.
The indicators flash The control panel is damp or an object is
resting on it.
Dry the control panel area or remove the object.
The indicator - flashes
on the cooking zone
indicators
A fault has occurred in the electronic
system.
Briefly cover the control panel with your hand to
confirm the malfunction.
“§ + number / š +
number / ¡ + number
Electronic system malfunction. Unplug the cooktop from the mains. Wait about
30 seconds before plugging it in again.*
”‹ / ”Š
There is an internal operating error. Unplug the cooktop from the mains. Wait about
30 seconds before plugging it in again.*
”ƒ
The electronic system has overheated
and the corresponding burner has been
turned off.
Wait until the electronic system has cooled down
sufficiently. Then touch any symbol on the
cooktop. *
”…
The electronic system has overheated
and all burners have been turned off.
Ӡ + power level and
beep
There is a hot pan on the control panel. It
is highly likely that the electronic system
will overheat.
Remove that pan. The malfunction indicator will
turn off shortly afterwards. You can carry on
cooking.
Ӡ and beep
There is a hot pan on the control panel.
The burner has turned off to protect the
electronic system.
Remove that pan. Wait a few seconds. Touch
any key on the control panel. When the
malfunction indicator turns off, you can carry on
cooking.
—‚
Incorrect supply voltage, outside normal
operating limits.
Contact your electricity distributor.
—ƒ / —„
The burner has overheated and has
turned off in order to protect its cooking
surface.
Wait until the electronic system has cooled down
sufficiently before turning it back on.
* If the warning persists call the Technical Assistance Service.
Do not rest hot pans on the control panel.
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