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User Manual - Page 23

For F088700.

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GB
23
Troubleshooting
Yourwashingmachinecouldfailtowork.BeforecontactingtheTechnicalAssistanceCentre(see “Assistance”), make sure
that the problem cannot be solved easily using the following list.
Problem:
The washing machine does not
switch on.
The wash cycle does not start.
The washing machine does not
take in water (the indicator light for
the first wash cycle stage flashes
rapidly).
The washing machine continuously
takes in and drains water.
The washing machine does not
drain or spin.
The washing machine vibrates a lot
during the spin cycle.
The washing machine leaks.
The “Functions” indicator lights and
the “start/pause” indicator light flash,
while one of the “phase in progress”
indicator lights and the “door locked”
indicator light will remain lit in a fixed
manner.
There is too much foam.
Possible causes / Solutions:
• Theapplianceisnotpluggedintothesocketfully,orisnotmakingcontact.
• Thereisnopowerinthehouse.
• Thewashingmachinedoorisnotclosedproperly.
• TheON/OFFbuttonhasnotbeenpressed.
• TheSTART/PAUSEbuttonhasnotbeenpressed.
• Thewatertaphasnotbeenopened.
• Adelayedstarthasbeenset(see “Personalisation”).
• Thewaterinlethoseisnotconnectedtothetap.
• Thehoseisbent.
• Thewatertaphasnotbeenopened.
• Thereisnowatersupplyinthehouse.
• Thepressureistoolow.
• TheSTART/PAUSEbuttonhasnotbeenpressed.
• Thedrainhoseisnotfittedataheightbetween65and100cmfromthefloor
(see “Installation”).
• Thefreeendofthehoseisunderwater(see “Installation”).
• Thewalldrainagesystemisnotfittedwithabreatherpipe.
If the problem persists even after these checks, turn off the water tap, switch
theapplianceoffandcontacttheAssistanceService.Ifthedwellingisononeof
the upper floors of a building, there may be problems relating to water drainage,
causing the washing machine to fill with water and drain continuously. Special
anti-draining valves are available in shops and help to avoid this inconvenience.
• Thewashcycledoesnotincludedraining:somewashcyclesrequirethedrain
phase to be started manually.
• Thedrainhoseisbent(see “Installation”).
• Thedrainageductisclogged.
• Thedrumwasnotunlockedcorrectlyduringinstallation(see “Installation”).
• Thewashingmachineisnotlevel(see “Installation”).
• Thewashingmachineistrappedbetweencabinetsandwalls(see “Installation”).
• Thewaterinlethoseisnotscrewedonproperly(see “Installation”).
• Thedetergentdispenserdrawerisblocked(forcleaninginstructions,see “Care
and maintenance”).
• Thedrainhoseisnotfixedproperly(see “Installation”).
• Switchoffthemachineandunplugit,waitforapproximately1minuteandthen
switch it back on again.
Iftheproblempersists,contacttheTechnicalAssistanceService.
• Thedetergentisnotsuitableformachinewashing(itshoulddisplaythetext
“for washing machines” or “hand and machine wash”, or the like).
• Toomuchdetergentwasused.
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