#4 How soon will I be refunded after returning?
We will refund the entire purchase amount (possibly including shipping and payment costs) as soon as possible, but no later than 14 days after receipt of the cancellation notice, provided we have received the products in time. As soon as we have received and processed the return, we will transfer the amount due within 5 working days via your chosen payment method. It depends on the payment method, how quickly the money is in your account.