JP3030DJ2BB User Manual

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49-80745

Troubleshooting tips ... Before you call for service

TROUBLESHOOTING TIPS

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Problem Possible Cause What To Do

Surface elements will not

maintain a rolling boil or

cooking is slow

Improper cookware being used. 8VHSDQVWKDWDUHDEVROXWHO\IODWDQGPDWFK

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Surface elements do not

work properly

Cooktop controls improperly set. &KHFNWREHVXUHWKHFRUUHFWFRQWUROLVVHWIRU

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Scratches on cooktop

glass surface

Incorrect cleaning methods being used. 8VHUHFRPPHQGHGFOHDQLQJSURFHGXUHV6HH

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Cookware with rough bottoms being used

or coarse particles (salt or sand) were

between the cookware and the surface of

the cooktop. Cookware has been slid across

the cooktop surface.

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Areas of discoloration on

the cooktop

Food spillovers not cleaned before next use. 6HHWKH&OHDQLQJWKHJODVVFRRNWRSVHFWLRQ

Hot surface on a model with a light-colored

glass cooktop.

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Plastic melted to the

surface

Hot cooktop came into contact with plastic

placed on the hot cooktop.

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Pitting (or indentation) of

the cooktop

Hot sugar mixture spilled on the cooktop. &DOODTXDOLILHGWHFKQLFLDQIRUUHSODFHPHQW

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GE - General Electric JP3030DJ2BB GE 30" Electric Smoothtop Cooktop Black -

User Manual - Page 20