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T
roubleshooting
27
Troubleshooting
• If an abnormal symbol appears in the display window, check the following before asking for service.
• Request for the service center or agent in the case of failure or damage except for the following.
• This appliance is fitted with a safety function that automatically stops the operation of the washing
machine when it is exposed to heavy disturbance on the mains.
Symptom Error Message
Check up
Is the water tap shut off?
Is the water supply cut off ?
Is the tap or water supply hose frozen ?
Is the water pressure low or is the filter of the inlet
valve clogged with impurities?
Is the Hot hose connected to cold?
Is the Cold hose connected to hot?
Drainage Failure
Water Supply
Failure
Is the drain hose positioned correctly?
Is the drain hose bent or placed too high?
Is the internal part of the hose or drain pump
(only pump model) clogged with impurities?
Check if power has gone off.
Spin Failure
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Is the laundry evenly balanced?
Is the washing machine placed on a flat surface?
Is the lid closed?
Door(Lid) Open
Internal sensing
failure
Power failure
Overflow failure
Please call your nearest LG Electronics service center
for help.
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