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en Troubleshooting
34
Fault Cause and troubleshooting
Appliance is not heat-
ing, the colon flashes
in the display and a
appears.
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Deactivate demo mode within 5minutes by changing the basic setting to .
→"Basic settings", Page21
Steam-assisted oper-
ation does not start.
The water tank is empty.
▶
Fill the water tank.
→"Filling the water tank", Page13
Descaling locks operations with steam-assisted cooking.
▶
Run the descaling programme in full.
→"Descaling", Page28
The steam system is defective.
▶
Call the after-sales service.
→"Customer Service", Page36
The appliance door
cannot be opened;
lights up in the dis-
play.
The childproof lock locks the appliance door.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page20
The appliance door
cannot be opened;
lights up in the dis-
play.
The cleaning function locks the appliance door.
▶
Allow the appliance to cool down until goes out in the display.
→"Self-cleaning ", Page27
The time flashes in
the display.
There has been a power cut.
▶
Reset the time.
→"Setting the time on the clock", Page16
The time does not ap-
pear in the display
when the appliance is
switched off.
The basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page21
lights up in the dis-
play and no settings
can be made on the
appliance.
Childproof lock is activated.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page20
flashes in the dis-
play and the appli-
ance will not start.
The cooking compartment is too hot for the selected operation.
1.
Switch off the appliance and allow it to cool down.
2.
Restart the operation.
appears in the
display.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
▶
Switch off the appliance.
You can configure new settings if required.
Tip:To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→"Time-setting options", Page14
- appears in
the display.
There is too much water in the steam system. The water cannot be pumped back into the
water tank.
1.
Empty the water tank and insert the empty water tank.
→"Emptying the water tank", Page14
2.
Reset the time.
→"Setting the time on the clock", Page16
3.
Switch the appliance off and on again.
4.
Run "Descaling interrupted" in full.
→"Descaling interrupted", Page28
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