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Appendix 124
Restart your device to clear any temporary software bugs.
If the touch screen is scratched or damaged, visit a LG Electronics
Service Center.
Hangs or freezes
Restart the device
• If your device freezes or hangs, you may need to close apps or turn
the device off and then on again.
Perform a boot-up
• Press and hold the Power/Lock key and the Volume Down key until
the device restarts.
Reset the device
• If the methods above do not solve your problem, perform a factory
data reset.
• On the settings screen, tap General
Restart & reset Factory
data reset.
- Reset all settings for the device and delete data. Before
performing the factory data reset, remember to make backup
copies of all important data stored in the device.
- If you registered a Google account to the device, you must sign
in to the same Google account after resetting the device.
Bluetooth device is not located
Make sure the Bluetooth wireless feature is activated on your device.
Make sure the Bluetooth wireless feature is activated on the device
you wish to connect to.
Make sure your device and the other Bluetooth device are within the
maximum Bluetooth range (10 m).
If the tips above do not solve your problem, contact a LG Electronics
Service Center.
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