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port for you.
Go to camera Status > Device Status menu, and you can check if camera’s DDNS is successful. For the case
DDNS shows failed, please follow below tips to help it synchronize:
(1) Change DNS server to 8.8.8.8.
Please login camera’s web-page, and go to the IP configuration (For HD cameras) or basic network settings
(For SD cameras) menu to make the change.
(2) Reboot the camera and router, wait a few minutes to check again.
(3) Use a 3rd party DDNS instead, like No-IP, to see if it works.
6.1.5 Forgot camera’s user name and password
Camera can be hard reset to default settings, when you forgot camera’s login user name and password. Below
are the steps:
(1) Keep power on camera;
(2) Press and hold reset button of camera for 30 second, till it reboots. Reset button is on bottom, or back, or
end cords of the camera.
(3) Once reset, camera will be restored to default settings. And default username is admin, no password
(leave password blank).
6.1.6 How to setup alarm recording to SD card
For the cameras that support SD card, we can save alarm recording on SD card and below are the steps to set
it up:
Step 1: Setup the Motion Detection Settings
Please go to Settings > Alarm > Motion Detection menu.
(1) Click Enable.
(2) Choose Recording for the alarm action.
(3) Set the Detection Area
(4) Set a Schedule.
(5) Click Save to save the settings.
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