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14
GB
E:\FLE Job\SONY-TV\2018\#CHL\01 EU IM\4732891111_GB\wHG\060ADD.fm masterpage: Left
KD-65XF70xx / 55XF70xx / 49XF70xx / 43XF70xx
4-732-891-11(1)
Troubleshooting
When the LED indicator is flashing red, count
how many times it flashes (interval time is
three seconds).
If the LED indicator flashes red, reset the TV by
disconnecting the mains lead from the TV for
two minutes, then turn on the TV. If the problem
persists, contact your dealer or Sony service
centre with the number of times the LED
indicator flashes red (interval time is three
seconds). Press on the TV to turn it off,
disconnect the mains lead, and inform your
dealer or Sony service centre.
When the LED indicator is not flashing, check
the items as follows.
If the problem persists, have your TV serviced by
qualified service personnel.
No picture (screen is dark) and no sound
Check the antenna (aerial)/cable connection.
Connect the TV to the mains socket, and press
on the TV or the remote control.
Double images or ghosting
Check the antenna (aerial)/cable connection,
location or direction.
Only snow and noise appear on the screen
Check if the antenna is broken or bent.
Check if the antenna has reached the end of its
serviceable life (three to five years in normal use,
one to two years at the seaside).
Distorted picture (dotted lines or stripes)
Keep the TV away from electrical noise sources
such as cars, motorcycles, hair-dryers or optional
equipment.
When installing optional equipment, leave some
space between the optional equipment and the
TV.
Check the antenna (aerial)/cable connection.
Keep the antenna cable away from other
connecting cables.
Picture or sound noise when viewing a TV
channel
Adjust [AFT] (Automatic Fine Tuning) to obtain
better picture reception. This function is for
analogue TV channels only.
Picture contours are distorted
Change the current setting of [Film Mode]* to
other settings.
The TV turns off automatically (the TV enters
standby mode)
Check if the [Sleep Timer]* is activated.
Check if the [Duration]* is activated by [On Timer]*
or [Photo Frame Settings]*.
Check if the [Idle TV standby]* is activated.
Some input sources cannot be selected
Select [AV Preset]* and select [Always]* of the
input source.
The remote control does not function
Replace the batteries.
* For more detailed information, press HOME on the
remote control, then select [Help Guide] under
[Settings] menu.
Additional Information
Picture
General
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