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69
39" 720p/50" 1080p 60Hz LED TV
www.insigniaproducts.com
No color, dark
picture, or
color is not
correct.
• Try another channel. The station
may be experiencing problems.
• Adjust the color settings. See
Adjusting the TV picture on
page 46.
• Make sure that the video cables are
connected correctly and securely to
your TV.
• Make sure that the antenna or cable
TV is connected correctly and
securely. See Connecting a cable or
satellite box on page 17 or
Connecting an antenna or cable TV
(no box) on page 20.
• If you are using an antenna, the
digital channel signal may be low. To
check the digital channel signal
strength, see Checking the digital
signal strength on page 54.
• If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top antenna
with a built-in amplifier.
Only snow
(noise)
appears on
the screen.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or cable
TV is connected correctly and
securely. See Connecting a cable or
satellite box on page 17 or
Connecting an antenna or cable TV
(no box) on page 20.
• If you are using an antenna, the
digital channel signal may be low. To
check the digital channel signal
strength, see Checking the digital
signal strength on page 54.
• If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top antenna
with a built-in amplifier.
Picture quality
is good on
some
channels and
poor on
others. Sound
is good.
• The problem may be caused by a
poor or weak signal from the
broadcaster or cable TV provider.
• If you connect to cable TV without a
set-top box and experience poor
picture quality, you may need to
install a set-top box to improve
signal reception and picture quality.
Contact your cable TV provider
about upgrading to a set-top box.
Problem Solution
Dotted lines
or stripes
appear on the
screen.
• Make sure that the antenna or cable
TV is connected correctly and
securely. See Connecting a cable or
satellite box on page 17 or
Connecting an antenna or cable TV
(no box) on page 20.
• If you are using an antenna, the
digital channel signal may be low. To
check the digital channel signal
strength, see Checking the digital
signal strength on page 54.
• If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top antenna
with a built-in amplifier.
• Make sure that the video cables are
connected correctly and securely to
your TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Other devices (for example, a
surround sound receiver, external
speakers, fans, or hair dryers) may
be interfering with your TV. Try
turning off one device at a time to
determine which device is causing
interference. After you have
determined which device is causing
interference, move it further from
the TV to eliminate the interference.
Double
images.
• Use a highly directional outdoor
antenna, cable TV, or satellite TV.
The picture
has a few
bright or dark
spots.
• A few bright or dark spots on an LCD
screen is normal. It does not affect
the operation of your TV.
Video
description or
voice guide
does not
work.
• Make sure that your TV is not muted
and the volume is turned up.
• Make sure that the options listed
under the Accessibility menu are
turned on. See Adjusting
accessibility settings on page 64.
• Video descriptions are not available
on all broadcasts.
• Some remote functions are not
narrated.
Problem Solution
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