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Cleaning and servicing en
11
9 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
9.1 Cleaning product
You can obtain suitable cleaning products from after-
sales service or the online shop.
ATTENTION!
Unsuitable cleaning products may damage the sur-
faces of the appliance.
▶ Do not use harsh or abrasive detergents.
▶ Do not use steel wool.
▶ Do not use a knife or sharp objects to remove dried-
on food remnants from the hob.
▶ Do not use a knife or sharp objects to clean the
connection between the glass and the burner pan-
els, the metal frames or the glass/aluminium plates
for cleaning.
▶ Do not use steam-cleaning appliances.
9.2 Cleaning the appliance
ATTENTION!
When the control knob is removed while cleaning the
appliance, humidity may get in and damage the interior
of the appliance.
▶ When cleaning the appliance, do not remove the
controls.
1.
Allow the appliance to cool down.
2.
Clean using a sponge and soapy water.
3.
Dry with a soft cloth.
Tip:Remove spilled liquids immediately. This prevents
food remains from sticking, and the time and effort re-
quired for subsequent cleaning is reduced.
9.3 Cleaning the burners
After each use, clean the surface of the burner parts.
This prevents food remains from burning on.
ATTENTION!
The burner parts can be damaged if you clean them in
a dishwasher.
▶ Do not clean the burner parts in a dishwasher.
Note:Read the information on the cleaning agents.
→"Cleaning product", Page11
1.
Allow the appliance to cool down.
2.
Clean using a non-metallic brush and soapy water.
3.
Completely dry the appliance. If there are water
droplets or damp areas at the start of cooking, this
may damage the enamel.
4.
Insert the burner parts. Ensure that the burner caps
are correctly positioned on the flame spreader.
→"Burner", Page7
9.4 Cleaning the pan supports
Note:Read the information on the cleaning agents.
→"Cleaning product", Page11
1.
Allow the appliance to cool down.
2.
Carefully remove the pan supports.
3.
Clean using a non-metallic brush and soapy water.
Carefully clean the area around the rubber pads. If
the rubber pads come loose, the pan support may
scratch the hob.
4.
Alternatively, you can clean the pan supports in the
dishwasher.
Use the cleaning agents recommended by the dish-
washer manufacturer. In the case of heavy soiling,
we recommend precleaning the pan supports.
5.
Let the appliance dry completely. If there are water
droplets or damp areas at the start of cooking, this
may damage the enamel.
6.
Insert the pan supports correctly.
→"Pan supports", Page7
10 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ If the appliance is defective, call Customer Service.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ Only use genuine spare parts when repairing the
appliance.
▶ If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
10.1 Malfunctions
Fault Cause and troubleshooting
The general electrical
operation is impaired.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
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