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19
TROUBLESHOOTING
Problem Cause Solution
No mist coming out
of nozzle.
Humidfier is not plugged in.
Plug the humidifier into a powered
electrical outlet.
Humidfier is not turned on.
Tap the power button to turn on the
humidfier.
No water in tank.
Add at least 2 cups of clean water into
the water tank.
Water level is low.
Humidifier produces
an unusual smell.
Humidfier is new.
Rinse the water tank and allow the
humidifier to air dry.
Residual smell from diusing
essential oil on the aroma pad.
Clean the water tank (see Keeping
Things Clean, page 17).
Water has been in tank for too long.
Humidifier makes
a loud or unusual
noise.
Water tank does not fit properly.
Align the water tank cap with its
respective port inside the inner
chamber.
Water level is low.
Add at least 2 cups of clean water into
the water tank.
Humidfier is not level. Place humidfier on a flat, level surface.
Humidfier is malfunctioning.
Turn o and unplug the humidifier.
Discontinue use and contact Customer
Support (page 22).
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