User Manual GE Profile PVM2188SLJC 2.1 Cu.Ft. SpaceMaker Over-The-Range Microwave Oven Slate

Returning a Part
- If you ordered a part online that you would like to
return, please start by requesting a Return Materials
Authorization (RMA). Once you complete and submit
the return form, you will receive a confirmation email
within approximately 20 minutes. Print the shipping
label included in the email and attach to the outside of
your package. The label contains the RMA number and
correct warehouse address for your return. To receive
credit for returned part and accessories, all items
must be in sellable condition. Please allow one billing
cycle for your refund to be processed.
Parts and accessories
- May be returned for credit within 30 days from the date
the part or accessory was shipped to you from our
warehouse. The part or accessory may be returned for a
$15 re-stocking fee between 31 and 90 days from
shipment. After 90 days the part or accessory may not
be returned.
Return Shipping
- We do not cover the cost of return shipping, but if the
reason for the return is determined to be our error, we
will refund the shipping cost of your original order.
Did not Order Online?
- If the part you would like to return was not ordered
online, please call 1-800-477-6186 for assistance, Hours
of operation: Monday - Friday, 9:00 am to 6:00 pm
Eastern Time.
Need to Exchange?
- If you're looking to exchange a part or accessory you
purchased, complete the returns process for the current
item and place a new order for the item you need.

All parts and accessories have a limited one-year
warranty, with the exception of water filters, which have
a 30-day warranty. If your part fails because of a
manufacturing defect within one year from the date
of original purchase, we will provide a new or, at our
option, rebuilt part without charge. Return the defective
part to the vendor from whom it was purchased with a
copy of the "proof of purchase." If the part is defective it
will be exchanged.This warranty does not cover parts
which are improperly installed, damaged, abused or
used for other than the intended purpose. It does
not include cost of returning the part to the vendor from
which it was purchased, labor to remove, install or
diagnose the failure, parts used in commercial
applications, incidental or consequential damage
caused by possible defects with the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and
exclusive remedy is part exchange as provided in this
Limited Warranty. Any implied warranties, including the
implied warranties of merchantability or fitness for a
particular purpose, are limited to one year or the
shortest period allowed by law.

A RMA number is required for a return and must be
visible on the return package or the return will not be
processed. Our parts are shipped from several
warehouses. When returning a part, the return
package should be addressed to the warehouse that
originally shipped the part. You should have received an
email that includes your RMA number as well as the
correct return address and a printable return label. If you
did not, please call us at 800-626-2002 Monday -
Friday 8am - 8pm ET, Saturday 8:30am - 5pm ET.