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24
My appliance isn’t working correctly
o The cooking zones are not functioning or will not switch
on.
* It has been more than 2 minutes since the appliance was
switched on. You should switch the appliance back on again,
using the ON/OFF button and then switch on a cooking zone.
* The safety lock has been switched on (see the “Locking the hob
top” section for information on how to turn off the safety lock).
* Several cooking zone selection buttons have been pressed at
once. You should only try to switch on one cooking zone at once.
* The safety cut out has been triggered. Press the ON/OFF button
to reset the hob.
* Check that the mains electrical supply to the appliance is correct
and working. Check the mains fuse.
o The residual heat indicator has not come on after I have
switched a cooking zone off.
* The cooking zone has only been turned on for a short period of
time; therefore it did not go above 60°C.
* IMPORTANT: If the cooking zone does appear to be hotter than
60°C and the residual heat indicator has not come on, you
should call the Customer Care Department.
o A humming sound is heard when a cooking zone is
selected.
* This is normal; the sound will disappear when the zone heats up.
o The cooking zones have become discoloured.
* This maybe caused by burnt on remnants of food. This will not
affect the working of the appliance. However you should make
sure that the cleaning instructions are being followed regularly.
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